Job Description
Who We Are Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of
the agency
business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on- air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.
The Role
The Facilities Professional supports the day-to-day operations of the Nashville office, helping to provide a safe, efficient, and well-maintained workplace for employees and guests. Reporting to the Facilities
• Lead, this role assists in facilities operations, space planning, office moves, vendor coordination, and internal event execution.
This position requires a service-oriented, highly organized individual who is comfortable working in a fast-paced environment and supporting multiple priorities. The Facilities Professional will play an important role in maintaining operational excellence while providing responsive, high-quality workplace support. Key
Responsibilities
Facilities Operations
• Support Support the Facilities
• Lead in the day-to-day operation of the Nashville office
• Assist with facilities-related projects, improvements, and office enhancements. Help coordinate space planning efforts and office moves to ensure efficient use of space. Maintain seating assignments and support updates within space planning systems. Utilize the Facilities department software to manage and track work orders and tasks. Conduct routine office walkthroughs to identify maintenance or operational needs
• Assist in ensuring all office moves and new hire setups are completed accurately and on time
• Coordinate with building management and vendors for deliveries, maintenance requests, and compliance documentation. Vendor & Administrative
• Support Assist with vendor coordination, supply ordering, and service scheduling
• Support invoice processing, P-Card reconciliation, and expense tracking. Help maintain the guest office calendar and shared space scheduling
• Assist in tracking facilities-related expenses and supporting budget oversight. Events
• Support & Coordination
• Support the planning and execution of Nashville-based internal events
• Coordinate with internal stakeholders and external vendors to ensure facilities readiness for events
• Assist with event logistics, including room setup, catering coordination, equipment needs, and breakdown. Provide on-site support during events, including occasional after-hours or weekend coverage as needed. Help ensure the office environment meets company standards during events and executive visits. Reporting & Operational
• Support Assist the Facilities
• Lead in preparing reports on facility operations, maintenance activities, and event support. Help maintain weekly activity reporting and departmental metrics. Track occupancy updates and support space utilization reporting. Provide administrative and operational support for project updates and leadership reporting. Service & Workplace Standards Provide professional, responsive service to employees and guests. Handle requests and operational issues with professionalism and composure
• Build positive working relationships across departments. Identify opportunities to improve processes and workplace efficiency. Perform additional projects and duties as assigned. Requirements 3–5 years of • experience in facilities, office management, workplace operations, or a related role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with facilities or space planning software preferred.
• Ability to coordinate vendors and track multiple tasks simultaneously. Basic understanding of building operations and office infrastructure preferred.
• Strong organizational and time management skills.
• • Excellent communication and interpersonal skills. Detail-oriented with strong follow-through.
• Ability to prioritize and manage multiple tasks.
• Strong customer service mindset. Adaptability in a dynamic, fast-paced environment. Professionalism and composure under pressure. Experience supporting office moves, vendors, or workplace events preferred.
• • Experience in a corporate or fast-paced office environment preferred. Location and Work Conditions Monday–Thursday (9:00am–6:00pm in office); Friday (work remotely unless needed in office); overtime as required. May require occasional lifting or movement of office equipment/supplies. Will involve cross-functional collaboration across all departments of a global entertainment agency. Compensation The annual base salary for this position is in the range of $73,000 - $87,000.
This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.
• Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. The absence of a permanent address is not a bar to employment.
The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.
The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
• Creative Artists Agency (CAA), is the world’s leading full service entertainment, media, and sports agency. We represent many of the most successful professionals working in television, film, music, theatre, video games, sports, and digital content. We also provide a range of strategic and marketing consulting services to corporate clients.
