OVERVIEW

We are seeking a highly skilled and detail-oriented Global Trade Compliance Manager to manage our global trade compliance program. This role is responsible for ensuring that all import and export activities comply with applicable international trade laws and regulations. The ideal candidate will have a strong background in trade compliance, excellent leadership skills, and the ability to work cross-functionally in a dynamic environment.

RESPONSIBILITIES  

• Develop, implement, and manage a comprehensive global trade compliance program tailored to e-commerce and international operations.
• Oversee import/export activities for both traditional and e-commerce channels, ensuring compliance with EU regulations, Canada CBSA, and Asian market requirements.
• Monitor and interpret regulatory changes in key markets (e.g., EU, UK, Asia, Canada); update internal policies and SOPs accordingly.
• Conduct internal audits and risk assessments; implement corrective actions to mitigate compliance risks.
• Provide training and guidance to cross-functional teams, including logistics, customer service, and digital commerce, on trade compliance procedures.
• Manage relationships with customs authorities, brokers, freight forwarders, and regulatory bodies across multiple regions.
• Support HTS classification, valuation, documentation, and duty optimization programs including Free Trade Agreements and preferential trade schemes.
• Respond to inquiries from CBSA, HMRC, EU customs authorities, and Asian regulatory agencies.
• Lead or participate in special projects involving cross-border e-commerce logistics, digital customs clearance, and international expansion.
• Assist with Duty Drawback Programs and recovery initiatives, especially for high-volume e-commerce returns.

Qualifications

• Bachelor’s degree in Business, International Trade, Logistics, or a related field.
• US Customs Broker License is a plus.
• Certified Customs Specialist (CCS) or Certified Export Specialist (CES) is a plus.
• Minimum of 5 years of experience in trade compliance, with at least 2 years focused on e-commerce and international operations.
• Strong knowledge of U.S. Customs regulations, EU customs codes, Canada CBSA and Asia-Pacific trade laws.
• Experience managing trade compliance programs for digital commerce platforms and cross-border fulfillment.
• Familiarity with international shipping platforms, digital customs clearance tools, and e-commerce logistics providers.
• Excellent organizational, analytical, and problem-solving skills.
• Strong interpersonal and communication abilities.
• Proficiency in ACE, Microsoft Office Suite, and trade compliance software.

The base salary range for this position is $100,000 - $120,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.