Role Summary:

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages.  Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia is seeking a contracted Group Facilitator to support our patients in finding community. As a Group Facilitator you will run two Group sessions per evening (up to 2 evenings per week to start) in Tia’s East & West clinics (Santa Monica & Pasadena). You will build dynamic and engaging curricula which will serve as the foundation for the weekly groups you’re responsible for facilitating 

Skills and assets you’ll bring to Tia: 

• You have demonstrated experience facilitating group experiences (e.g., support groups, discussion groups, group workshops, educational groups) 
• You believe in the power of community and are passionate about building strong, lasting communities 
• Experience and a passion for supporting women through life transitions
• Track record of creating and delivering dynamic curricula, the foundation for the group experiences you’ve facilitated  
• Exceptional written and verbal communication skills
• Incredible relationship builder, with a track record of people returning week after week to the groups you’ve facilitated 
• Availability to facilitate groups during evening hours (between 5 and 7:30 pm), which is when our members access groups most 
• Creativity, a strong desire to try new things, curiosity, and a high attention to detail 
• Authorized to work in the US 

Responsibilities

Deliver high quality group experiences for Tia members or prospective members. 

• Use your experience and expertise to deliver engaging, thoughtful, meaningful group experiences to members aligned around key, member-relevant topics. 
• Create curriculum to support and engage members navigating particular life transitions (e.g., Menopause) or challenges (e.g., PCOS) with the ultimate goal of enhancing a sense of belonging, understanding, and community.  
• Strong interest and commitment to maintaining and enhancing Tia’s standards of experience for each Group, which includes preparing the group space, greeting members, facilitating the group, and returning Group spaces to their original form after each Group. 
• In partnership with cross functional partners, execute against key “between Group” experiences which could include synchronous or asynchronous communication with members. 

Thought leadership and building

• Bring your on the ground experience to Tia leadership and cross-functional partners, as you identify opportunities to better engage and support Group members. 
• Bring flexibility to your work - knowing that Tia is working to build sustainable and high quality community offerings and the role of community at Tia will likely evolve with time.

About Us: 

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages.  Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its “whole-woman, whole-life” model to more than 100,000 women by 2023. We’ll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives -- from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco. 

We’re building a world class team to reimagine women’s healthcare. We’re an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We’re united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture. 

Tia is building a culture of excellence — in people, process and product. This is our northstar value; 

What is excellence, exactly?

Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We’re looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. 

We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia’s highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:

1. A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we’re energized by the possibility of invention, innovation, and iteration
2. Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below)
3. Asking why, then why again — because accepting “this is just the way it is” is not good enough
4. Grit & perseverance — a maker mentality that involves “rolling up your sleeves”, but also deep care for oneself and for others
5. A commitment to uncovering talents to unlock “rock star” potential across every individual

Furthermore, excellence reflects the “bigness” and the “boldness” of Tia’s mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

Said another way, Tia’s mission is NOT to make healthcare incrementally better for women. Instead, we’ve intentionally set out to create a fundamentally new paradigm for modern women’s healthcare that’s truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a “one and done.” We have not and will not “get it right” with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully “achieve.” By design, we will never be “done” with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence. 

Location: This is an in-person position that will support multiple Los Angeles locations.

This position may require attendance at company and team off-sites and is subject the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply. 

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!