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Intellect is hiring a

Health Solutions Clinic Associate

Location: Singapore, Singapore

Read by 9 job seekers.

The primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect’s clinical sessions through various channels, including email, chat, and call support, mainly includes the following:

Operational Efficiency:

  • Collaborate with the clinical team to ensure the smooth operation of the clinic
  • Perform frontline services and general administrative duties, such as answering phone calls and maintaining appointments through the appointed clinic Electronic Medical Records (EMR)
  • Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks
  • Manage cashiering duties, including payment collection and filing
  • Oversee inventory tasks, including stock checking, updating, and ordering
  • Maintain cleanliness and hygiene standards within the clinic

Client Engagement:

  • Engage with users through email, chat, and calls to provide support on Intellect’s Clinic services
  • Offer comprehensive information on available resources and options, empowering informed decision-making

Others:

  • Support Health Solutions Team in any projects and any other duties assigned.

Requirements

  • Candidates must possess at least a Diploma. However, candidates without a Diploma but with relevant experience and strong competencies will also be considered.
  • Any experience in Clerical, Administrative Support Healthcare - Medical Support and Assistant or equivalent is preferred.
  • Possess good communication and interpersonal skills.
  • Responsible individual, meticulous, willing to learn and a team-player.
  • Proficient with technology.
  • Fluency in written English with an additional spoken language of any ethnic group
  • Able to commit to shift work on roster basis including Saturdays. Clinic operating hours are Monday to Friday 10-9pm and Saturday 10-2pm.

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Estimated Salary Range

Our AI-powered salary intelligence estimates this position's salary to be between $40,000 - $60,000. The actual salary may vary based on factors such as experience, location, and market trends.

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