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<div>Salvo is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity.

Our patients are assigned a “whole patient” care team and have seven day a week access to app-based care, using Remote Patient Monitoring (“RPM”) to bill under the patient’s insurance.

This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient’s existing local doctor.</div>

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<div>Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Brightline, Tia, and others.

Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health.</div>

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<div>Salvo is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.</div>

</div></br><b>Responsibilities</b></br>

<li>Perform outbound calls to engage patients of practices and health systems in a discussion about the benefits of Salvo’s program and tech-enabled services</li>

<li>Enroll patients in Salvo’s program and schedule an initial virtual nurse visit to formally onboard patients to Salvo’s wraparound GI care service&nbsp;</li>

<li>Use established call guides and FAQs to engage and educate patients, and use judgment and written guidelines to respond to questions and objections&nbsp;</li>

<li>Assist patients in understanding the cost of the program, including answering questions to ensure they are well-informed about their insurance coverage and financial responsibilities.</li>

<li>Ensure the highest quality customer service in every interaction and deliver high quality follow-up in responding to inbound calls and voicemails</li>

<li>Accountable for meeting daily, weekly, monthly, or annual key performance indicators (KPIs)</li>

<li>Role is M-F with 8 hour shifts</li>

</br><b>Requirements</b></br>

<li>3+ years work experience in an outbound call center or direct sales position required with demonstrated sales results&nbsp;</li>

<li>Healthcare and/or functional medicine experience preferred&nbsp;</li>

<li>Experience conducting phone conversations and navigating computer tools simultaneously and seamlessly</li>

<li>Ability to sit at workstation for a long duration using a computer and headset to interact with patients</li>

<li>Excellent interpersonal, verbal, and written communication skills</li>

<li>Experience and comfort handling confidential data&nbsp;</li>

<li>Experience and ability to thrive in a fast-paced, high-growth environment</li>

<li>Goal-oriented with a focus on achieving sales objectives</li>

<li>Remote work experience preferred</li>

<li>Bi-lingual a plus (English/Spanish)</li>

<li>Must have a hard wired, high speed internet connection</li>

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