OVERVIEW

The CNBC International Human Resources Generalist is responsible for providing comprehensive operational HR support across the CNBC International business. This includes knowledge of all HR Co-ordinator level responsibilities to support and guide the HR Coordinator in the team, in addition to partnering with some business managers in specific areas of the Employee Lifecycle and leading some projects.  The role reports into the HR Director, and works closely across the HR Team in CNBC London and Singapore.    

The objective of the role is to provide excellent HR support to the business in an efficient and customer focused way. This role will operate at all levels of the business, providing advice, solutions, support and partnering on all aspects of the core employee lifecycle and organisational management which includes but not limited to the following key areas:

Key Responsibilities

Systems and Processes

Overall responsibility for proactively maintaining all HR systems:

• Maintain and update HR systems (SAP, MyMobility, Workday, E-days) and any other HR technology as required, including all actions from new hires, leavers, merit increases, employment changes and leaves
• Assist and support in the leavers process
• Work with the Reward team to obtain accurate benchmarking information in light of headcount requests and work with the HR Director to agree pragmatic solutions that meet business requirements
• Update Global Mobility on any changes to passport documentation and company sponsored visas details and ensure immigration procedures are followed
• Support employees and members of the HR community to self-serve using HR technology

Payroll and Benefits

• Input monthly payroll changes into HR Systems and payroll excel sheets, and work closely with Payroll for employment changes to be processed accurately on a monthly basis
• Run monthly payroll reports
• Administration of any employee benefits

Attract

• Ensure accurate job descriptions are available, roles are benchmarked, and full business approval is in place
• Work with the Talent Acquisition team in guiding Hiring Managers through the recruitment and selection process, including occasionally conducting competency-based interviews
• Work closely with hiring managers to ensure candidates have the right, consistent on boarding experience
• Manage employee background checks, ensuring completion and recording on HRIS
• Prepare contracts and amendments letters for new and/or existing staff; ensure that all induction pack and offer letter materials are current and in stock; create new employee HR files as required
• Create employees’ accounts in HRIS database, issue employees’ SSO numbers to Managers for access request prior to employees’ start date
• Own the relationship with Handle (or relevant provider) to ensure compliant engagement of freelancers

Employee Relations

• Provide outstanding and prompt HR services by acting as the first line of support for HR queries, following up with more detailed support for more straight forward employee relations cases where appropriate
• Organise and maintain the filing system for current staff and leavers
• Provide support on external queries e.g. mortgage and other employee reference requests
• Provide operational support for any restructure and redundancies processes if required, including HR partnering in consultation meetings with leaders and execution of settlement agreements
• Be the key contact for maternity/paternity employees ensuring the process is followed

Learning and Development

• Support the HR team to drive key initiatives including performance management, succession planning, annual surveys and employee communications
• Be a brand ambassador for CNBC and Versant development offerings and ensuring you are able to respond to queries regarding the offerings 

Other

• Use HR technology to provide reports and data to HR and business leaders
• Work closely with the HR team in APAC in order to ensure a consistent approach across CNBC International
• Actively participate in and lead HR projects and process improvements as and when required
• Responsible for completing government surveys where necessary
• Check and process HR invoices