OVERVIEW

The Manager, HR Business Partner – Retail serves as a strategic people partner to Retail leadership, supporting store operations and field teams across a geographically dispersed workforce. This role aligns people strategies with retail business objectives, driving performance, engagement, and compliance in a fast-paced environment.

Responsibilities

• Strategic Leadership
  Serve as a trusted advisor to leadership, driving strategic people initiatives and organizational design improvements that enhance performance, agility, and employee experience. Has a strong understanding of business functions to align HR strategies with long-term business plans.
• Organizational Effectiveness
  Champion organizational change, change management, and process improvement initiatives. Assess organizational health and partner with leaders to shape team structures, capabilities, and culture.
• Talent Strategy & Succession Planning
  Drive talent management initiatives, including succession planning, leadership development, and workforce planning. Drive proactive strategies to identify, develop, and retain top talent across functions.
• Employee Experience & Engagement
  Support and implement scalable programs to promote a high-performance, inclusive culture. Analyze engagement data and partner with leadership to improve employee experience and retention.
• Employee Relations Oversight
  Provide strategic guidance on employee relations matters and ensure consistency, fairness, and compliance. Conducts effective, thorough and objective investigations. Support the resolution of escalated issues and serve as a sounding board to HRBPs.
• Performance Management & Coaching
  Lead the design and execution of performance management strategies that support leadership accountability, employee growth, and business results. Coach leaders on giving feedback, setting goals, and developing teams.
• Compliance & Risk Mitigation
  Ensure HR practices remain in compliance with evolving labor laws and regulations. Anticipate risk and implement proactive mitigation strategies across HR disciplines.
• Team Development
  Coach, and develop HR Business Partners, setting direction and ensuring consistency in HRBP support across the corporate organization.
• Data-Driven HR Decision Making
  Use data and analytics to assess trends, identify opportunities for improvement, and influence business decisions. Develop and report key HR metrics that inform strategy.

Key Competencies

• Strong retail business acumen and field leadership partnership
• Ability to influence senior retail leaders
• Sound judgment and discretion
• Change leadership and organizational effectiveness
• Data-driven decision making

Qualifications

• Bachelor’s degree required; 
• SHRM-SCP, SPHR, or equivalent certification preferred
• 8+ years progressive HR experience, including retail or field-based support
• Experience supporting high-volume, hourly workforces
• Deep knowledge of multi-state labor laws
• Ability to travel regularly to stores and field locations