Job Description

About AlayaCare:

AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We are a fast-growing SaaS company with a team of 500+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home health care software solutions. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.

About the Role:

As the heartbeat of any successful company, a thriving, inspired, and well-positioned team is paramount to its ability to grow. As a People & Culture function, we embrace change and have fun evolving the future of work. We are as passionate about our team as we are about our business and thrive on thinking out of the box, delivering in new ways, and supporting exceptional team member experiences. 

We are seeking an innovative and talented Human Resources Business Partner (HRBP) to support our Engineering, Product, and Data & Intelligence client groups. As a strategic HR partner, you will lead, innovate, develop, implement, influence, engage, and support our teams in driving success. Reporting to the Director, HRBP, your core responsibilities include coaching, advising, guiding, and supporting your business unit on the management of HR initiatives and programs including, talent management, employee engagement, organizational development, and employee relations. As a trusted advisor, you’ll lean into your creativity and flexibility to provide counsel to leaders on solutions that contribute to the goals of the business unit and supports a high performing and engaged working environment. 

As an HRBP, you will play both a strategic and hands-on role. You will create genuine and value-added partnerships with your client group through relationship building and strong business acumen with a focus on delivering better outcomes. Your natural ability to dig deeply into a topic and work collaboratively towards a goal will also allow you to influence the team’s success! 

A day in the life:   

• Providing guidance and support across various HR topics, such as talent management, performance improvement, conflict resolution, employee relations, compensation, employee engagement, and retention.  
• Provide people management coaching to managers, contributing to the development of management capabilities across the organization 
• Support leaders in solving employee relations issues through effective coaching, problem-solving and ensuring adherence to appropriate employment laws and policies 
• Partner with leaders and L&D to foster conversations to promote career development, training and development 
• Work with all levels of leadership up to C-suite to develop effective organizational structures to drive organizational health 
• Helps drive employee engagement; works with leaders and teams to analyze quarterly engagement results, distill insights and develop actions 
• Lead performance management processes and workplace investigations and make related recommendations for resolution/outcomes.  
• Analyze HR trends and metrics to develop solutions, programs, and policies 
• Deliver training on HR topics, including our manager training program 
• Lead by example, by acting as an ambassador of our culture; drive change by partnering with business leaders and other internal groups to proactively manage changes impacting team members. 
• Coach employees and people leaders to role model behaviours that uphold our company values 
• Promote, educate, and support training on our diversity and belonging initiatives 
• Ensure the adaptation and successful adoption of initiatives and programs within business units. 
• Be curious and recommend creative solutions to complex situations that you might not have encountered before 
• Provide interpretation and guidance for the application of HR policies and procedures

What you bring to the team:

• 5+ years of experience in a P&C/HR capacity
• 3+ years of experience in a full-scope HRBP/HRG or equivalent role within a SaaS or fast-paced private environment
• Bachelor’s Degree in Human Resources Management or a related field
• Good knowledge of local labour laws and statutes for employment across Canada with an expertise in the Quebec market
• Experience supporting departments including Engineering and Product is strongly preferred
• Experience developing effective partnerships and collaborating with leaders through hands-on and strategic input, discernment, and advice
• Bilingualism: French and English
• Technical acumen and the ability to adopt new software quickly; experience with programs such as Zoom, MS Outlook, SharePoint, PowerPoint, BambooHR (or other HCM software), Asana, Slack, Confluence is preferred
• Capability in effectively partnering and collaborating with leaders through hands-on and strategic input, discernment, and advice
• Strong interpersonal, communication and influence skills, which can be applied in interactions at all levels of the organization
• A passion for people, a strong sense of personal integrity, assume good intent and lead with a desire to do the right thing
• Expertise in all areas of the HRBP role, including talent management, conflict resolution, employee engagement, change management and more.
• Hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement
• Ability to handle confidential and sensitive information
• CHRP/CPHR or equivalent would be considered an asset

Location, and in-office requirements:

AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Montreal Area.

What Makes AlayaCare a Great Place to Work: 

• Our products have a positive impact on the lives of countless care workers and care recipients 
• Our company has been recognized by the Globe and Mail as one of Canada’s Top Growing Companies and as a recipient of Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation 
• Equity in a well-funded, high-growth company 
• Hybrid working models with beautiful and creative office spaces to enjoy in prime locations 
• Virtual and onsite social events for employees centered around collaboration, learning, and fun, including DEIBA committee events, volunteer events, fireside chats, catered team lunches, celebrations, and team building activities 
• Comprehensive group benefits program, including telemedicine 
• Employee expense program for health, wellness, lifestyle, professional development and productivity-related expenses 
• Parental leave top-up program 
• Flexible vacation policy 
• Company Wellness Day program for extra time to unwind 
• Paid Volunteer Time off Program 
• Career growth and learning and development opportunities 
• An entrepreneurial culture of transparency, collaboration, and innovation 
• Access to our employee perk program for discounts at various participating vendors

If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.  

If you want to explore AlayaCare further, please visit our website www.alayacare.com.

Better outcomes, better belonging  

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.       

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.   

If you require accommodation as part of the recruitment and selection process, please reach out to talentacquisitionteam@alayacare.com. Please note, we do not accept unsolicited headhunter or agency resumes.

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