The Insights discipline helps empower Rioters' decision-making to be more data-informed. We're an interdisciplinary group of scientists, consultants, and strategists from all sorts of backgrounds who join together to represent and advocate for players around the world. We believe that illuminating the globally diverse experiences, behaviors, and needs of players is critical to Riot living up to our player-focused mission. We're a group united by our love of games, science, and helping others succeed.

As an Analyst III, you’ll join the Insights discipline – the group of researchers, analysts, data scientists, and strategists responsible for solving problems and executing analyses that enable Rioters to make difficult decisions with confidence. You’ll be part of an interdisciplinary team and work closely with Rioters from other disciplines (designers, artists, producers, etc.) to conduct studies and analyses that’ll inform the features, systems, and experiences of our products. Your background in data analysis and strategic decision-making will ensure that you’re an effective advocate for players and can provide strategic mentorship about their wants, needs, and behaviors.

As an Analyst III on VALORANT, you will work with the Expressions, Premium Content, Store, and Progression teams, supporting the development of products and experiences that grow player value, revenue, and joy across the community. You will use data to answer questions such as:

• How do players respond to different pricing strategies?
• What are the components that make skins or promotions successful?
• What is the best cadence for content release?
• How do we avoid cannibalization across our different channels?
• And much more!

You will use your quantitative analysis -- including supporting generation and implementation of telemetry, developing quantitative models of product health, and generating foundational dashboards – to improve the player experience of VALORANT. You will also use your strategic thinking to help teams interpret complex trends, break down ambiguous problems, craft principles for success, and identify the right paths forwards. If you're looking to use your analytics toolkit and collaborate with designers and product owners to build out industry-leading monetization and customization systems, this is an excellent opportunity for you.

Responsibilities

• Partner with product teams to produce frameworks and insights that improve cosmetics strategy and content or channel performance in VALORANT
• Work with leadership to prioritize development, taking into account delivery timelines, product impact, and opportunity cost
• Identify the most impactful product questions and partner with data and engineering to implement the telemetry necessary to answer those questions
• Communicate strategic recommendations and product outcomes to business leaders and decision makers
• Use your storytelling skills to share your results with other Rioters
• Work collaboratively with a cross functional team of researchers, designers, product managers, and engineers
• Become the data expert for the Expressions teams

Required Qualifications: 

• 6+ years of experience in business intelligence, economic analysis, or related fields
• Proficiency in SQL, can maintain complex spreadsheets, and experience with Tableau or other data visualization tools
• Deep love for the scientific method - developing and testing hypotheses, and reporting on outcomes are important functions
• Experience breaking down complex problems and problem spaces using multiple business or product frameworks and creating solutions for our players and our business
• Experience analyzing large datasets and communicating recommendations to leadership/partners

Desired Qualifications:

• Advanced degrees in Economics, Behavioral Economics, Applied Mathematics, Statistics, Management Information Systems, a related discipline, or comparable work experiences
• Can take broad questions and refine them into tightly-defined data requirements
• Advanced in Excel, Powerpoint, and/or Tableau
• Knowledge of Python, Spark
• Experience working on a AAA game is preferred

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.