Position Overview:

This position will support the day-to-day executive seating ticket operations for all Capital One Arena events. This role will focus on the fundamentals of processing ticket orders, distributing tickets, and customer support. This is a paid internship.

Are you looking to gain valuable experience in the sports industry? We'd love to hear from you!

Responsibilities

• Processes suite and premium seating ticket orders ensuring correct pricing and package configuration.
• Supports Executive Seating department with suite holder account requests.
• Coordinate distribution of tickets via mail, text, will-call, and expedited shipping methods.
• Utilize Ticketmaster platform including Archtics, Account Manager, TM1, and TM Host.
• Provide customer support using the department’s shared email inbox.
• Support the department with all assigned projects and administrative needs.
• Other duties as assigned.

Minimum Qualifications:

• Current undergraduate or graduate student.
• Exceptional work ethic, attention to detail, strong desire to succeed, eagerness to learn, and passion for the sports industry.
• Strong time management and organizational skills.
• Competitive nature and a positive demeanor.
• Proficient in Microsoft Office & Outlook.
• Strong interpersonal, written, and verbal communication skills.
• Ability to prioritize workload and build business relationships in a professional and confidential manner.
• Reliable transportation and housing.
• Ability to work a minimum of 20 hours/week from September-May.
• Flexibility to work evenings, weekends, and holidays as needed.

Pay Rate: $18.40 USD/hour