Rapsodo is a global sports technology company with offices in Singapore, the United States, Türkiye, Japan, and Malaysia. We build data-driven, portable sports analytics products that help athletes understand and improve their performance.

From Major League Baseball pitchers to professional golfers, our products are used globally across all levels of sport. Delivering these products requires strong execution across hardware, software, and real-world environments.

We operate as a globally distributed team, enabled by ownership, clarity, and disciplined execution.

We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

Join the team as an IT Intern supporting core IT operations that require accuracy, coordination, and consistent follow-through.

You will be part of the IT team supporting day-to-day operations across systems, devices, and user support. This role requires professionalism and discretion due to exposure to sensitive information.

About the Role

You will support day-to-day IT operations across the organization, with a focus on hands-on troubleshooting, system support, and execution.

This is a practical, hands-on role where you will work on real systems and devices used by teams across Singapore and globally. You will be exposed to how IT supports a fast-paced, international company, and will build a strong foundation in IT operations, user support, and systems thinking.

The role is best suited for individuals who enjoy solving problems, working with technology, and taking ownership of tasks from start to finish.

Key Responsibilities

IT Operations & Support

• Set up and configure laptops, devices, and user accounts for new hires
• Provide first-level IT support (hardware, software, network access, basic troubleshooting)
• Assist users with day-to-day technical issues in a timely and structured manner
• Support onboarding and offboarding processes from an IT perspective

Systems & Tools

• Support administration of internal tools (e.g. Google Workspace, Microsoft 365, access management)
• Assist in maintaining user access, permissions, and system hygiene
• Help track and manage IT assets (laptops, peripherals, inventory)

Process & Documentation

• Document common issues, fixes, and IT processes for internal reference
• Maintain accurate records of support requests and resolutions
• Identify recurring issues and suggest simple improvements or fixes

Coordination & Execution

• Work with cross-functional teams (HR, Finance, Engineering) on IT-related requests
• Follow up on pending tasks and ensure timely completion
• Escalate more complex technical issues when required

What We Look For

• Able to commit to a full-time internship for 5 months or more
• Currently pursuing a Diploma in Information Technology, Cybersecurity, or related field
• Hands-on interest in IT (e.g. troubleshooting, setting up devices, building PCs is a plus)
• Willing to learn, take initiative, and contribute to day-to-day operations
• Organized and able to manage tasks independently once given direction
• Strong problem-solving mindset with attention to detail
• Comfortable communicating with both technical and non-technical users
• Able to handle sensitive information with care and professionalism
• Comfortable working in a fast-paced, multicultural environment