Junior Gaming Operations Specialist at Kaizen Gaming

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We are Kaizen Gaming

Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 13 markets with 2 brands, Betano & Stoiximan.

We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.200 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to press play on potential?

Let's start with the role

As a Junior Gaming Operations Specialist, you will be introduced to the Gaming team’s daily routine and receive training and education to support the coordination of planning, editing, and publishing Casino content for our services. You will work closely with the team, supporting collaboration with internal and external stakeholders to provide the best Casino content across Kaizen Gaming.

As a Gaming Operations Specialist, you will:

Support in performing ad-hoc duties/projects assigned by the Gaming Ops Team Lead (Casino positioning, Vendors’ performance, Games Performance etc.);
Support with CS and other inquiries - troubleshooting;
Support the team in liaising with game vendors regarding content issues as they arise;
Support the team in liaising with third party test labs. Assist with documentation and games testing;
Execute Gaming roadmap per country;
Prepare and upload game rules and thumbnails for every game release;
Ensure games are added to staging/production Back Office;
Support with UX/UI and any requests might arise from other internal teams, e.g. conduct competition benchmarking.

What you will bring

Relevant experience or broader domain knowledge;
Keen interest in online gaming products;
Basic command of the Google Suite tools for reporting and analysis purposes will be considered a plus;
Exceptional organizational and multitasking skills;
Strong communication and collaboration skills;
Agile mindset, adapting easily within a fast-paced environment and meeting targets within tight deadlines;
Exceptional command of the English language.

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