About Us

Our Casino division develops and delivers innovative online casino solutions for operators worldwide, covering game content, platform services and player engagement tools. 

Based in our Sportradar office in Mostar, this role offers the opportunity to work closely with senior technical and product leaders, influence key technical decisions, and help shape the future of our online casino products. 

If you’re up for the challenge, come and help us grow, innovate, and develop! 

THE CHALLENGE: 

• Work closely with Product and Development Managers, as well as platform teams, to prioritize the backlog, define and track key quality metrics, ensure process adherence, and align software dependencies across product areas; 

• Develop and maintain a deep understanding of Sportradar Casino products; 

• Define product and functional requirements based on customer and partner requirements. It is important to balance out requirements with available resources;   

• Conduct in-depth product demonstrations and presentations. More details equal less follow-ups; 

• Support sales team in responding to complex requests for proposals; 

• Work closely with Development teams to ensure a smooth transition from pre-sales to the post-sales implementation environment;  

• Educate and advise clients on how existing and new product features and functionality work and how they can contribute to their business and operational objectives; 

• Connect and coordinate with additional Sportradar teams when deemed necessary for the customer's long-term success; 

• Ensure productivity tools are correctly used, and efficiency metrics are met. 

About You

• Some experience or a strong interest in project/product management, ideally within complex software environments. Previous work or internships are a plus, but not a must; 

• Ability to match client’s business requirements with product capabilities; 

• Excellent interpersonal skills that build positive relationships with other team members; 

• Possesses strong analytical and troubleshooting skills (detail-oriented); 

• Comfortable with numbers - you don’t necessarily need to be a mathematician, but a solid grasp of basic mathematical concepts and logic is important, especially when working with odds, probabilities, and product metrics; 

• Ability to collaborate with multiple groups toward accomplishing a task; 

• Enthusiastic, self-starter with a charismatic personality; 

• Strong customer-facing and relationship-building skills; 

• Strong listening and question-based selling skills;  

• Experience in some of the following tools is a plus: (Issue Tracking Tools (e.g., Zendesk, JIRA, Service Now); Collaboration Tools (e.g. Confluence, Trello, Phabricator); Communication Tools (e.g., Slack, MS Teams); 

OUR OFFER:  

• A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and the US) including various social events and teambuilding. 

• Flexibility to manage your workday and tasks with autonomy. 

• A balance of structure and autonomy to tackle your daily tasks. 

• Vibrant and inclusive community which welcomes all participants. 

• Global Employee Assistance Programme. 

• Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). 

• Online training videos. 

• Flexible working hours. 

• While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation—both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthens the foundation of our success and culture. For this reason, we are an office-first business operating on a hybrid model, with team members working in the office three days a week to build relationships, exchange ideas, and grow together. 

OUR RECRUITMENT PROCESS:  

• Initial Screening: A quick online chat with our Talent Acquisition Partner to understand your background and expectations. 

• Interview: Organized online or on-site with the purpose of meeting the hiring manager, assessing team fit and learning more about the role. 

• Technical Assessment: A short (home) task to showcase your technical skills. 

• Technical Interview: Organized online or on-site to meet with the Hiring Manager and/or additional Interviewer to dive into your solution. 

• Final Steps: Receive feedback and, if successful, offer!