Job Description
Everly Health's mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin, Texas, Everly Health is the parent company to Everlywell, Everly Health Solutions, and Everly Diagnostics. We've set a new standard of people-focused, diagnostic-driven care that puts patients at the center of their own health journey. Our infrastructure guides the full testing experience with the support of a national clinician network that's composed of hundreds of physicians, nurses, genetic counselors, PharmDs, and member care specialists. Our solutions make world-class virtual care more attainable with rigorous clinical protocols and best-in-class science to tackle some of the healthcare industry's biggest problems.
The Laboratory Supervisor is responsible for day to day oversight of the clinical laboratory. All of the duties and responsibilities will be performed according to laboratory guidelines and procedures.
Role SummaryLaboratory Supervisor (LS) will assist with managing the daily operation of the laboratory and oversight of the work of the laboratory staff.The laboratory supervisor is in charge of schedules, hiring, and onboarding of new employees. Participates in SOP writing and review, assists with competency development and the direct observation of staff for the annual competency program.The Laboratory Supervisor must meet the personnel qualifications and responsibilities per CLIA Sec. 493.1449 and 493.1451 as well as any and all State licensure/certification requirements.The Laboratory Supervisor must be licensed as a Medical Laboratory Scientist (MLS) with the American Society of Clinical Pathology or acceptable equivalent.Responsibilities:Plan, assign, coordinate and supervise staff ensuring schedules for daily work and departmental coverage are completed and posted timely.May work bench duties as needed.Monitors and helps implement processes and technical improvements to meet or enhance quality and lab targets.Monitor test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.Evaluate work in progress, assist and advise staff on procedures, re-tests and result interpretation.Monitor and follow daily pending report throughout the day to ensure timely reporting of results meeting metrics mandated by Upper Management.Ensure adequacy of supplies and appropriate functioning of equipment.Assist in all lab areas as needed: perform CLS duties in all departments, manage issues; resolve specimen integrity issues.Be available for technical issues daily and during after hours, holidays and weekends.Ensure the lab is in compliance with all regulatory agencies (e.g. CAP, CLIA, COLA, State).Liaison between all departments in the laboratory including Pre-Analytic, Analytic, and Post-Analytic.Assure all remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications.Ensure patient test results are not reported until all corrective actions have been taken and the test system is properly functioning.Perform, review, interpret and record all quality control data from analyzers in all departments as appropriate on a daily, weekly, monthly basis.Follow the laboratory’s established policies and procedures whenever test systems are not within the laboratory’s established acceptable levels of performance.Identify problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the upper management and/or lab director.Plan and scale up for surge by ensuring there are adequate supplies and staffing levels.Monitor daily performance metrics and daily throughput in accessioning and testing.Monitor staffing needs.Ensures ongoing employee training and competency assessments are completed in a timely manner.Assists in Direct Observations of staff for annual competency program.Develops and maintains laboratory policies and procedures.Manage human resource related functions in the testing laboratory.Interview, hire and maintain staffing.Address and document personnel and performance issues.Conduct individual performance reviews of laboratory personnel. Maintain absenteeism records.Develop an environment for personal growth, development and learning for employees by encouraging continuing education, special projects etc.Estimated Salary Range
Our AI-powered salary intelligence estimates this position’s salary to be between $55,000 - $75,000. The actual salary may vary based on factors such as experience, location, and market trends.
