Lead Fixture Operations Specialist

Position Overview:

The Lead Fixture Operations Specialist is a hands-on leadership role responsible for overseeing a multi-location team of Fixture Operations Specialists focused on driving operational efficiency, automation, and service quality within our fixture data operations. Acting as a bridge between operational execution and strategic direction, the Lead Fixture Operations Specialist is responsible for ensuring excellence in day-to-day activities, managing team performance, and leading improvement initiatives aligned with business objectives.

This role combines people leadership, process optimization, and technical problem-solving, with a strong emphasis on Lean principles, automation, and continuous improvement. The successful candidate will be a proactive, data-driven leader with strong stakeholder management skills, the ability to deliver results through others, and a passion for operational innovation.

Duties and Responsibilities:

• Lead a team of Fixture Operations Specialists, setting clear goals, coaching performance, and fostering a culture of accountability, collaboration, and continuous improvement.
• Drive process excellence by identifying and implementing improvements that reduce waste, eliminate inefficiencies, and increase workflow standardization and throughput.
• Manage operational improvement projects, from scoping and design through implementation and measurement of success.
• Encourage the use of low-code/no-code platforms and support the team in developing automation solutions using tools like Power Automate, Zapier, Google Apps Script, or internal systems.
• Apply Lean, Six Sigma, or other continuous improvement methodologies to streamline operations and reduce variability.
• Maintain and improve SOPs, process documentation, and workflow governance to ensure clarity, compliance, and scalability.
• Manage operational reporting and dashboards to track KPIs and performance, identify trends, and provide actionable insights to stakeholders.
• Collaborate cross-functionally with Product, Tech, and other departments to troubleshoot and resolve operational issues.
• Complete one-time tasks assigned by the line manager. 

Required Skills and Competencies:

• 2+ years of experience in operations, process improvement, or leadership roles
• Proven people management and coaching skills, with the ability to build high performing, engaged teams.
• Good understanding of operational excellence, continuous improvement, and methodologies such as Lean, Six Sigma, or equivalent.
• Proven experience with low-code/no-code platforms and automation tools; able to assess, guide, and support automation initiatives.
• Proficiency with data tools and reporting platforms (e.g., Excel, Google Sheets, SQL, Power BI); capable of interpreting data and acting on insights.
• Demonstrated ability to analyze complex workflows, prioritize improvements, and implement practical, scalable solutions.
• Highly organized, with excellent planning and time management skills in fast-paced environments.
• Strong communication and interpersonal skills, with the ability to influence stakeholders and collaborate cross-functionally.
• Proactive, self-driven, and passionate about continuous improvement, innovation, and operational discipline.

How we work

We have adapted a forward-thinking ‘Ways of Working’ framework, which sets out (amongst other things) the opportunities for Geniuses to work flexibly, remotely and on working holidays. It affects different teams and locations differently, so please ask for further information in how it would work with this role.
Our employees are empowered to stretch the boundaries of what’s achievable, always reaching further and pushing the edges to see what gives. We collaborate, we innovate, and we celebrate. We will continue to grow as an organisation and continue to invest in our highly talented and diverse team of Geniuses.

Genius Sports Group is proud to be an equal opportunities employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers and our staff. We welcome and will consider all applications regardless of age, different abilities or disability, gender identity or re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation (and any other applicable status). Please let us know when you apply if you need any assistance during the recruiting process due to a disability.