Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

You will provide first-class customer service and value for our fans.
You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
You will innovate. We are nimble and first to market. We are not averse to risk.
You will have fun. We are in the business of happiness.

Position Overview:

The Operations Day Crew Lead is responsible for the daily execution of arena operations and event conversions for games, concerts, and special events. This role leads crews through fast-paced setup and breakdown activities, ensuring event spaces are prepared efficiently, safely, and to specification.

Do you have experience leading event operations or setup crews and enjoy working in a fast-paced, team-oriented environment? Apply today! We would love to hear from you!

Responsibilities

Lead and coordinate daily crew operations to ensure timely and efficient event conversions, including setup and teardown of equipment such as risers, staging, basketball floor, hockey glass, chairs, tables, pipe and drape, and other items as needed.
Supervise and assist with ice maintenance tasks, including Olympia operation, ice edging, painting ice, and related duties.
Oversee the maintenance and readiness of NBA Basket Stanchions.
Direct and support the changeover crew in preparing the facility for events and games, ensuring all tasks are completed to standard.
Maintain a safe, clean, and organized work environment; proactively identify and address safety concerns.
Interpret and communicate floor plans, designs, and layouts to crew members to ensure event arrangements meet client specifications.
Manage the setup, maintenance, and breakdown of event items, including flooring, portable chairs, operable walls, barricades, staging, tables, and other furnishings and equipment.
Train and mentor crew members on proper equipment handling and safety procedures.
Safely operate and oversee the use of equipment, including pallet jacks, material-handling carts, and dollies, to transport items throughout the arena.
Ensure compliance with all MSE policies and procedures related to risk management, safety, and emergency protocols.
Utilize hand tools safely and effectively, including drills, circular saws, and other equipment.
Monitor crew performance, provide feedback, and raise issues to management as needed.
Serve as the point of contact for day crew operations during assigned shifts.
Other duties as assigned.

Minimum Qualifications:

3+ years of experience in Operations preferred.
High School diploma, GED, or equivalent professional experience.
Experience in Microsoft Office and 24/7 CMMS work order systems.
Experience in working basketball, concerts, and hockey events.
Adequate knowledge of Windows 10, Microsoft Office, and Adobe.
Previous changeover experience in an arena, stadium, or concert hall.
Ability to work effectively both independently and as part of a team.
Ability to stand for up to 8 hours at a time, kneel, stoop, climb stairs and reach/lift above head.
Able to regularly lift and carry a minimum of 75 lbs.
Flexibility to work nights, weekends, holidays, and overtime, and as needed. Primary shift is overnight.

Pay Rate: $20 - $25 USD/hr.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Monumental Sports & Entertainment is hiring a Lead, Operations Day Crew

Job Description

Position Overview:

Responsibilities

Minimum Qualifications:

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Monumental Sports & Entertainment is hiring a Lead, Operations Day Crew

Job Description

Position Overview:

Responsibilities

Minimum Qualifications:

Skills & Technologies

Explore Biotech Careers

Salary Information

Create a Job Alert

Related Opportunities

Assistant, Premium Experiences & Engagement (Part-Time/Seasonal)

Game Night Staff: Event Operations Assistant (Part-Time/Seasonal)

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Director, Corporate Financial Planning & Analysis

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