Job Description

Who we are

At Mindbody + ClassPass, we’re innovating for the future of wellness by bringing together the best of both sides of the market: Mindbody is the industry’s most trusted technology platform, empowering tens of thousands of wellness brands around the world with the software and resources they need to run and grow their businesses. ClassPass is one of the most popular booking apps for fitness and self-care enthusiasts, partnering with over 30,000 fitness studios, gyms, salons, and spas around the world. We’re on a mission to create a wellness community for all—opening the doors to more authentic, local wellness experiences than ever before.

Your role

We are looking for a Lead Product Designer to join our Business Experience Team! This is a core area of our product that helps our small businesses run their daily operations, providing wellness and fitness services to their clients. The primary focus of this role will be leading the design of our Business Apps, which helps customers run their business from their phone

Working with other designers and collaborating across departments, this person will be responsible for ensuring our mobile experiences are best in class, simple, and intuitive. This requires someone with a sharp eye for design, and ability to work with a team towards a long-term vision. 

You'll likely spend time working on

• Understand the complex problems our customers face and how Mindbody’s business experience (app) products work to solve them.
• Be a thought partner with cross-functional stakeholders to establish a shared vision, strategy, roadmap, and goals for the Business Experience Team.
• Collaborate with researchers, product managers, developers, Keep a high bar - be the champion for product and design excellence.
• Create detailed workflows, information hierarchies, wireframes, mock-ups, prototypes and other UX deliverables.
• Contribute to and help build the operations of a growing design organization.
• Gather feedback and iterate on your designs as needed.
• Work with engineers in an agile environment to ensure designs are implemented as intended.
• Mentoring junior designer on their projects

About the right team member

• Strong portfolio showcasing expertise in mobile user-centered design, UX/UI principles, and product strategy.
• Proficiency in mobile design tools (e.g., Sketch, Figma, Adobe XD).
• Experience with mobile user research, prototyping, and usability testing.
• Excellent communication and collaboration skills.
• Design: Strategy & Vision Presentation | User Flows | Concept Sketches | Wireframe & Mock-ups with Figma | Heuristic Evaluation | Design System
• Research: Data Analysis | Task Analysis & persona hypothesis | A/B testing & experiments
• Collaboration: Facilitating design critique | Self-starter | Flexible | Communicative

You'll thrive in this role with experience in

• 5-10 years of experience in product design or related field.
• Bachelor's degree in design with related field or equivalent work experience. Master's degree in design or a related field or equivalent work experience is a plus.
• Proven experience as a Product Designer with a strong focus on mobile design for both Android and iOS platforms.
• Experience in B2B or SAAS (Software as a Service) mobile Design – huge plus for experience across marketplace products, marketing/growth tools, and scheduling.
• Strong customer advocacy with a penchant for data and business-informed design solutions.
• Stellar design craft, an expert in Figma and prototyping.
• Strong understanding of user-centered design methodologies.
• Able to influence product strategy and create beautiful, scalable framework solutions that delight our customers.
• Ability to prepare effective presentations in content and function and speak competently to the audience level.
• Experience designing across both desktop and mobile products.
• Please ensure you include a link to your design portfolio in your resume for consideration.

Technologies you'll be working with

• UX / UI principle 
• Mobile Design tools 

Please ensure you include a link to your design portfolio in your resume for consideration.