Roblox’s vision is to connect billions of people through shared immersive experiences. The Roblox App is the gateway — running on iOS, Android, Windows, macOS, Xbox, and soon additional platforms — enabling users to explore worlds, chat, purchase, and create safely. With millions of concurrent players, the App must deliver high performance, stability, and trustworthiness across devices. We’re looking for an App QA Lead who’s passionate about delivering flawless, cross-platform client experiences at scale.

As the App QA Lead, you’ll own the end-to-end quality strategy for Roblox’s consumer app. You’ll lead QA efforts for new features, performance, usability, and integration with core systems such as Identity, Safety, Payments, and Social. You’ll build automation, define release gates, manage regressions, and partner closely with engineers and PMs to ensure every update is safe, stable, and delightful. You’ll lead a small team of QA engineers while collaborating across multiple groups — Product, App Engineering, Safety, and Platform Infra — to build confidence in every release.

You will: 

• Lead Quality Strategy for Roblox’s App across platforms (iOS, Android, Windows, macOS, Xbox, and web client integrations).
• Own release readiness — define quality gates, regression cycles, and sign-off criteria for app releases and hotfixes.
• Collaborate with Engineering & Product to design testable features and proactively identify risk areas.
• Build and maintain automation using Roblox’s test frameworks (e.g., TestEZ, Luau, or Python-based test harnesses for UI and API layers).
• Integrate tests with CI/CD pipelines (Jenkins, GitHub Actions, or internal frameworks).
• Drive performance and reliability testing for client-side memory, frame rate, network latency, and crash resilience.
• Coordinate with Safety and Trust Engineering to validate user safety features (chat moderation, parental controls, session handling, and identity workflows).
• Mentor and manage QA engineers, guiding test planning, prioritization, and issue triage.
• Analyze telemetry and crash data (Grafana, Splunk, DataDog, or Roblox internal dashboards) to detect regressions before users do.

You have: 

• 6+ years of experience in software Quality Assurance, with at least 2 years leading or mentoring QA teams.
• Proven experience testing mobile and cross-platform consumer apps (iOS, Android, desktop, console).
• Expertise in test automation—building and maintaining frameworks like Playwright, Appium, XCUITest, Espresso, or equivalent Lua/Python-based test harnesses.
• Deep understanding of client/server testing, API validation, and complex end-to-end user workflows.
• Strong skills in defect analysis, risk management, root-cause investigation, and integrating tests with CI/CD systems.
• Experience with real-time, networked, or gaming apps and a strong passion for user experience and performance.

You are:

• A player-first advocate with an unwavering focus on user safety and performance at scale.
• A compelling communicator, able to present technical risks and quality statuses clearly to engineering, product, and data science stakeholders.
• A proactive leader who can design testable features and anticipate risk areas before development begins.
• Highly analytical, capable of turning raw crash data and telemetry into actionable quality improvements.
• Curious, creative, and committed to continuous improvement in test tooling and release processes.