The Licensing Commercial Manager will drive Universal’s consumer products business across selected agent-based markets in EMEA. This 360-degree role will manage agent-led activity and key global partners, ensuring alignment with regional strategy and budget expectations.

Key Responsibilities

• Partner with the Director, EMEA Agents, to manage external agent teams and deliver locally relevant plans that drive growth across key categories and retail accounts.
• Work collaboratively across internal teams, including Legal, Finance, Category, Retail and Franchise, to ensure clear communication, effective information flow and alignment on key deliverables.
• Ensure incoming deals support business growth in line with deal guidelines and category strategy.
• Own the quarterly forecast cycle for appointed markets, ensuring agent compliance and accuracy in submissions.
• Work with agent teams and relevant stakeholders to deliver retail marketing campaigns, launch plans and retail placement activity within allocated budgets and franchise guidelines
• Liaise with external stakeholders, Master Toy, Agent Teams (Category and Retail) to deliver accurate records and reports on launch collections and retail placement.
• Coordinate business reviews, retail calendars, marketing budgets, franchise data and pitch materials for licensee, retail and Key Partner Meetings

Administration:

• Track stakeholder activity and agent hub updates, providing weekly progress reports.
• Maintain databases, spreadsheets and sales materials, including licensee lists and brand presentations.
• Manage vendor setup, purchase orders, invoice coding, payment follow-up and direct-cost tracking.
• Track deals through execution and payment, ensuring accurate follow-through.
• Manage own diary, calls, expenses and key deadlines in line with business cadence.

Communication and Culture

• Help build a best-in-class culture that encourages creativity, efficiency, inclusion and partnership.
• Work collaboratively across teams, bringing a positive, one-team approach to agent management.