Reporting to the Director, Business Solutions, the Manager, Business Solutions leads a team that supports Global Media Operations by ensuring the effective execution of large-scale technology programs as well as process improvement in support of strategic business goals and objectives.  This role will collaborate with leaders across varying business units and technology portfolios to ensure proper cross-functional coordination and execution across delivery teams from intake to completion. The ideal candidate brings excellent communication and relationship management skills to influence and resolve issues with various stakeholders.

The Manager, Business Solutions will provide business strategy and oversight for creating, sustaining, implementing, and driving efficient and effective technical initiatives and processes in support of business objectives. Collaborating with leaders and stakeholders from Media Group and the Operations and Technology (O&T) teams to ensure proper coordination and execution of activities related to the intake and delivery of business initiatives and technology programs. This role will be responsible for overseeing multiple areas across the content and marketing supply chains.

• Strategize, implement, and maintain large scale initiatives and activities that adhere to the department’s mission, short term and long-term goals, and broader organizational objectives
• Support our Media Group business and efforts for international expansion
• Advocate, apply, enforce, and maintain agile best-practices in planning, coordination, documentation development and organization, risk management, implementation, testing, and validation
• Support the Business Solutions team with a diverse array of tools and experience to ensure value
• Ensure that all aspects of program/project cost, quality, timing, and scope meet business requirements
• Contribute to the development of executive communications and assist in the development of programs and initiatives during the implementation, integration, verification, and certification phases
• Ensure external teams align with all goals and objectives; ensure complete transparency between internal and external teams
• Identify impediments and assists the team with removing roadblocks to ensure successful deliverables
• Analyze, evaluate, and overcome risks associated to initiatives, and produce pertinent KPI reports for various stakeholders
• Develop and maintain essential metrics, KPIs, Portfolio Management, and accomplishments for all CSC Business Units