The Club Business Development team supports the 32-member clubs in all aspects of their business operations, serving as liaisons to both the Clubs and the League. The team uses a combination of analytics and functional expertise in sales and marketing to develop 'next practices' and facilitates the sharing of 'best practices' between clubs.

Club Business Development is seeking a Manager to support the 32 Member Clubs and work across the department to support fan engagement efforts, gameday experience, reporting and analytics, ticketing, marketing, sponsorship, tentpole events, and other special projects.  The Manager will serve as the day-to-day liaison across all 32, providing insights across the gameday experience and fan engagement space. They are also a trusted voice at the league office that helps guide Tentpole Event planning, providing insights from a club engagement lens.

Responsibilities

• Lead league fan experience initiatives, including researching fan engagement best practices across sports properties, inside and outside the NFL, and serve asa  key point of collaboration with the NFL Consumer Insights department to effectively measure the fan experience through the Voice of the Fan survey
• Manage facilitation of best practice sharing via daily newsletters, regular Club calls, Club Connect Series sessions, and other forums reaching a wide audience of over 1.2k club personnel
• Lead strategic planning and operational implementation across League tentpole events, elevating Club access across local market, national, and international channels (e.g., NFL Draft, Pro Bowl Games, Training Camp, Schedule Release)
• Support Club season ticket member retention and renewal through strategic best practice sharing, development of benefit recommendations, and more
• Lead cross-organizational efforts and serve as internal liaison to help ensure NFL media and streaming partner relationships across Club experiences align with broader League strategy (e.g., viewing parties)
• Analyze ticket sales, pricing, premium seating, and sponsorship data to deliver club benchmarking reports and league reporting to develop actionable insights, best practices, and help inform club and league strategy
• Support the Club BD Account Director team on managing communications between league and clubs, club data collection efforts, and presentation builds for market visits, while leading club conversations tied to Fan Experience with Ownership and Team Presidents during select market visits
• Assist in the preparation of Club Workshop and League Meeting materials
• Develop strong, trusted, and respectful relationships and build credibility with club and League office business contacts, including Club Media Group, Media Strategy & Digital team(s), Sponsorship, Marketing, Consumer Products, Data & Analytics

Required Qualifications

• 5+ years of experience in the Sports and Entertainment industry or a related business development role
• Expertise in Microsoft Excel and PowerPoint
• Ability to derive insights from data/analytics/research
• Bachelor’s degree in business administration, sports management, marketing or related discipline
• Experience with data visualization tools is a plus

Other Key Attributes / Characteristics

• Highly collaborative and results-driven
• Comfortable presenting information in front of a group
• Ability to handle multiple tasks, excellent time management, and organizational skills
• Candidate should be a self-starter, independent, a creative thinker, ambitious, results and detail-oriented
• Strong oral and written communicator

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range. 

Terms / Expected Hours of Work

Travel 

• Expected travel 25% of the time
  • Club markets
  • Significant league events (e.g., Super Bowl, Draft, International Games, etc.)