The Intelligence and Incident Response Manager will lead incident response handling, threat intelligence, social media monitoring, digital investigations, and identifying/supporting relevant technologies.

Essential Functions

• Manage incidents with the Security Operations Center (SOC), the 30 Clubs, and their affiliates.
• Develop and implement tactical response procedures, guidelines, and playbooks to streamline security incidents.
• Coordinate with internal and external stakeholders to manage responses to cybersecurity incidents.
• Manage the digital risk protection, threat intelligence, and social media monitoring programs for MLB, the 30 Clubs, and their affiliates and utilize OSINT, deep/dark web sources, industry tools, MITRE ATT&CK Framework, and internal research to monitor cyber and physical security risks and provide actionable intelligence and recommendations to the SOC.
• Stay up to date with relevant vulnerabilities, threat actors, indicators of compromise (IOCs) tactics, techniques, and procedures (TTPs), and trends, identifying actionable areas of interest and threats that can target MLB and its users, while maintaining thorough documentation of cyber threats, threat vectors, threat actors, and threat trends for SOC consumption during threat modeling activities and security incidents.
• Perform highly confidential and in-depth digital investigations promptly, disseminating and, maintaining reports on highly confidential information, as directed.
• Plan, develop, and deliver security awareness training, education programs, and internal phishing campaigns to assess the internal security posture.
• Assist in managing the MLB domain portfolio and optimization efforts. Efforts include reviewing the portfolio for risk management, including but not limited to, cybersecurity risks and exposures and reducing costs to MLB. 
• Effectively communicate actionable results to various stakeholders both internally and externally.

Education and Experience

• Bachelor's Degree in one of the following concentrations: Cybersecurity, Information Security, Computer Science, Criminal Justice, Criminology, or Law
• Minimum 4 years experience in incident response, threat intelligence, and/or digital investigations, with 1 year in a leadership role.
• Experience conducting in-depth investigations, digital forensics, and/or incident response handling.
• Demonstrated investigative experience using OSINT, social media sites, industry tools, and other sources.  
• Experience with Endpoint Detection, Network Security, Security Event and Incident Management, Threat Intelligence
• Strong understanding of malicious adversaries, threat groups, and campaigns 
• indicators of compromise (IOC) and highly granular tools, techniques, and procedures
• Ability to maintain confidentiality while dealing with sensitive information.
• Excellent organizational, time management, documentation, and communication skills with an ability to clearly articulate complex attack tactics and techniques are essential.
• Fluency in Spanish, Russian, Farsi, and/or Mandarin is a plus.

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the Major Leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

MLB’s vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment. With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.

MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best!

Major League Baseball is proud to be an equal opportunity workplace.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. 

Are you ready to Step Up to the Plate? Apply below!

Per the NYC pay transparency law, the hiring range for this position is $95,000 - $125,000.