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Pittsburgh, PA
Company Overview:
Blink Health is a healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
What You’ll Do:
● Develop and execute process improvement and new process development initiatives that drive operational efficiency and effectiveness.
● Conduct process analysis to identify areas for improvement and develop operational solutions that align with the team's strategic objectives.
● Collaborate with teams to gather necessary requirements to create and maintain process maps and workflow diagrams to provide a visual representation of process steps, handoffs, and decision points.
● Innovate new processes that address emerging needs and enhance existing workflows to improve productivity and outcomes.
● Work closely with the product team to evaluate and prioritize product requests, ensuring that the team's operational needs are taken into consideration.
● Foster a data-driven mindset within the team, leveraging data and analytics to inform decision making and drive process improvements and support development of new processes.
● Collaborate with stakeholders across the organization to ensure that process improvement initiatives align with the organization's strategic goals.
● Build strong relationships with cross-functional teams to foster collaboration and drive alignment on process improvement and new development initiatives.
● Provide support to ensure consistent understanding and adoption of new processes and procedures across teams.
● Continuously improve process excellence processes and methodologies.
What You’ll Need:
● Bachelor’s degree in project management, business administration or related field.
● 5+ years of experience in operations management / process improvement, with pharmacy or healthcare experience a strong plus.
● Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
● Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders.
● Knowledge of Lean, Six Sigma, and/or other process improvement methodologies.
● Exceptional attention to detail, ensuring accuracy and precision in all aspects of work.
● Proficiency in Google Sheets for data analysis and reporting.
● Experience with process mapping, workflow diagramming, and process documentation.
● Driver mentality; ability to own a project from concept to reality and to influence stakeholders to participate and deliver results.
● Proven experience working successfully and collaboratively across diverse stakeholders, including operational & technical teams.
● Familiarity with evaluating and prioritizing product requests, working closely with Product teams.
● Located in Pittsburgh or willingness to relocate is a plus.
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Our salary intelligence, powered by our AI algorithms, has calculated an estimated range for this position between $80,000 - $120,000 . Please note that the actual salary for this position may vary, as it is dependent on various factors including but not limited to experience, location, and market dynamics.