The Best Players Need the Best People.

The Manager, Salesforce & Business Systems serves as the primary administrator and subject matter expert for the Corporate Partnerships Salesforce ecosystem, business applications, and data infrastructure.

This role is responsible for supporting system strategy, platform enhancements, data governance, reporting capabilities, and process automation that support revenue generation and operational efficiency.

Serving as a key resource between business stakeholders, technology teams and external partners, the Manager will design and implement scalable solutions that improve data quality, reporting, workflow efficiency, and decision-making across the Corporate Partnerships organization.

Qualifications Bachelor’s degree in Information Systems, Computer Science, Business Analytics, Data Management, or a related field. 5+ years of experience in Salesforce administration, CRM management, business systems, or related technology roles.

Strong understanding of Salesforce administration, security, workflows, reporting, dashboards and automation tools.

Experience with data management, ETL processes, database structures and data governance best practices.

Experience supporting business intelligence and reporting platforms, including Tableau or similar tools.

Strong analytical, problem-solving and project management skills.

Excellent communication skills with the ability to translate technical concepts into business solutions.

Ability to manage multiple projects and stakeholders in a fast-paced environment.

Experience with SQL, relational databases and data warehouse environments.

Experience with Salesforce integrations and API-based solutions and / or Salesforce Administrator, Advanced Administrator, or Platform App Builder certification preferred.

Experience supporting large-scale CRM implementations or system migrations preferred.

Experience supporting sales, sponsorship, business development or revenue-generating organizations preferred.

Responsibilities Serve as the primary owner, administrator, and subject matter expert for the Corporate Partnerships Salesforce environment.

Support Salesforce adoption, user engagement and platform best practices across the Corporate Partnerships organization.

Manage the design, development, implementation and ongoing optimization of Salesforce functionality, workflows, automations and integrations.

Evaluate, recommend and implement system enhancements that improve user adoption, efficiency and business outcomes.

Manage the underlying data architecture supporting Corporate Partnerships operations, reporting and analytics.

Lead data migration, mapping, validation and quality assurance efforts for system implementations and enhancements.

Optimize data structures, relationships and workflows to support automation and scalable reporting solutions.

Support the evolution of Tableau and business intelligence platforms, including improved data connections and reporting architecture.

Ensure consistency and reliability of data across reporting systems and business applications.

Serve as the primary point of contact between Corporate Partnerships, Technology, Data & Analytics teams and external vendors regarding Salesforce and business systems initiatives.

Lead user acceptance testing, validation and deployment activities for system enhancements and integrations.

Support development of documentation, training materials and user support resources that promote effective use of Salesforce and related business systems.

Monitor system performance and identify opportunities for continuous improvement, automation and operational efficiency.

Special projects as assigned When most people think of the PGA TOUR, they envision famous golfers, exciting tournaments, and the TOUR’s generous support of more than 3,000 charities.

We are all of these things, but there’s much more to the PGA TOUR than meets the eye.

Behind the TOUR’s international reputation for sports excellence and philanthropic leadership is a dedicated team of business, sports management and entertainment professionals working together to support our players and advance our mission.

Headquartered in Ponte Vedra Beach, Fla., we’re a dynamic group of individuals with diverse talents who share a deep respect for the sport of golf and the positive impact it has in communities across the United States and internationally.

If your goals include being part of an exciting team that emphasizes professional development and the personal satisfaction of contributing to important causes, we encourage you to explore the many advantages and benefits of a career with the TOUR.

Our benefits may include: Medical, Dental and Vision Life and Disability insurance Paid time off and paid holidays 401(k) plus employer match and contribution Health Savings Account/Medical and Dependent Care Flexible Spending Accounts Wellness Program Membership to TPC Sawgrass EOE The TOUR is an equal opportunity employer.

We do not discriminate or tolerate discrimination on the basis of race, sex, sexual orientation, religion, national origin, age, disability, marital status, color, ancestry, citizenship status, uniform services member status, pregnancy, gender, gender identity, gender expression or any other classification or differences protected by applicable law.