Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

A Brief Overview

The Manager Social Media is responsible for planning and executing posts across social media accounts for Goldenvoice and all Goldenvoice managed venue accounts. The Social Media Manager will implement Goldenvoice's venue and brand social media marketing with the primary objective of growing likes, reach, engagement, leads and increased ticket sales. Responsibilities include content strategy, developing show and brand awareness and must source visibly stimulating design and imagery on brand with each social media outlet. The social media manager will convert fans to followers with a conversion strategy and will measure and analyze RO with reporting to Marketing. The Social Media manager is a highly motivated individual with experience and a passion for designing and implementing content strategy, creating relevant content, blogging, community participation and leadership.

What You Will Do

• Create, edit and manage social media content across Goldenvoice and venue pages on a daily basis.
• Manage and maintain Social Media Calendar.
• Collaborate with marketing department to develop long term marketing initiatives.
• Research and create engagement content to grow social following.
• Prepare and schedule creative contests & create cross-promotional opportunities and partnerships.
• Provide recaps on contest performances and fan engagement.
• Manage Influencer relationship building and maintenance.
• Advise on social trends, new tools, applications, channels and new social platforms.
• Monitor, listen and respond to customers & fans.
• Analysis & reporting.

Required Qualifications

• BA/BS Degree (4-year) Business, Marketing, Communications, or a related area
• 4-6 years Of related work experience
• Experience sourcing and managing content development and publishing.
• Possesses knowledge and experience in the tenets of traditional marketing. Marketing degree is welcomed but not required with relevant work experience.
• Demonstrates creativity and documented immersion in Social Media. (Give links to profiles as examples).
• Proficient in content marketing theory and application.
• Exhibits the ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound.
• Displays in-depth knowledge and understanding of Social Media platforms, their respective participants (Facebook, Twitter, Yelp, Google+Local, YouTube, Instagram, Pinterest etc.) and how each platform can be deployed in different scenarios.
• Maintains excellent writing and language skills.
• Enjoys a working knowledge of the blogging ecosystem relevant to the Company's field.
• Displays ability to effectively communicate information and ideas in written and video format.
• Exceeds at building and maintaining sales relationships, online and off.
• Is a Team player with the confidence to take the lead and guide other employees when necessary (ie: content development, creation and editing of content, and online reputation management).
• Makes evident good technical understanding and can pick up new tools quickly.
• Possesses functional knowledge and/or personal experience with WordPress preferred
• Demonstrates winning Social Customer Service techniques preferred
• Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues preferred

Payscale: $71,000.00 - $74,263.00

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants.  We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

Employer does not offer work visa sponsorship for this position.