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NBCUniversal is hiring a Manager, Software QA Engineering

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Job Description

As the Software QA Engineering Manager, you will lead a team of quality engineers responsible for ensuring reliability, performance, and accuracy across applications that support media ingest, content ordering, metadata enrichment, and upstream/downstream integrations.

You will drive quality engineering strategy across systems used by Scheduling, Operations, Playout, Video Supply Chain, Finance, and enterprise content teams. This role is perfect for a leader who loves solving complex problems and optimizing the quality of workflows that power a fast-paced media environment.

Responsibilities Include:

Quality Engineering Leadership

  • Define and implement the QA strategy for Ingest and Ordering applications, including functional, integration, API, end‑to‑end, regression, performance, and automation testing.
  • Build and evolve test plans, automation frameworks, execution standards, and quality gates across multiple systems and environments.
  • Establish and track quality KPIs such as test coverage, defect density, reliability metrics, and release readiness scores.

Media Workflow Quality

  • Oversee testing across complex upstream/downstream integrations including MAM systems, scheduling/traffic systems, playout, supply chain, and content rights platforms.

Operational Excellence

  • Partner with SRE, DevOps, and Platform teams to validate system resilience, performance under load, and operational monitoring.
  • Lead UAT coordination with business partners such as Scheduling, Editorial Ops, Content Operations, and vendor teams.

People & Process Management

  • Manage and mentor a team of onshore and offshore QA engineers across multiple parallel testing efforts and releases.
  • Establish WIP limits, testing workflows, and continuous improvement practices aligned with Agile/Kanban methodologies.
  • Act as the primary decision-maker on testing priorities, risk mitigation, and release quality criteria.

Stakeholder & Cross-Functional Collaboration

  • Collaborate with Product, Engineering, Operations, and PMO to ensure alignment on requirements, milestones, and delivery.
  • Facilitate defect triage, risk assessments, and release readiness reviews.
  • Communicate status, risks, and quality insights to leadership and stakeholders clearly and effectively.
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Salary Information

Salary: $135,000 - $165,000

🤖 This salary estimate is calculated by AI based on the job title, location, company, and market data. Use this as a guide for salary expectations or negotiations. The actual salary may vary based on your experience, qualifications, and company policies.

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