Job Description

Your role as Marketing and Communications Specialist

Reporting to Elise Plante Barriault, Manager, Brand Marketing, as the Marketing and Communications Specialist, you’ll be the expert dedicated to ensuring public-facing assets and communications are ready to be published in English and French. Your role is to support the Marketing team and other content creators across the organization, with translation, copy editing, and quality assurance, to help make Dialogue shine.

What you’ll be doing: 

• Coordinate and oversee the translation process with our partner agency
• Review content translated internally or by our partner agency to ensure it’s well-written, error-free, engaging, properly references Dialogue-specific terminology and follows our style guidelines
• Translate and copy-edit smaller and more urgent pieces of content (English to French)
• Proofread and review digital communications, materials and assets (slides, web pages, emails, infographics, etc.) to ensure they’ve been accurately integrated and are consistent with Dialogue branding and formatting guidelines
• Create, review, and maintain checklists, style guides, and other resources to support the content development process (including our terminology glossary)
• Support the creation of internal and external communications (including leading ad-hoc requests for content creation of small French-only pieces)
• Support the execution of various brand marketing initiatives

We'd love to hear from you if you have:

• BA or equivalent degree in Linguistics, English, French studies, Communications, Journalism, or equivalent work experience
• 3+ years of experience in translation (English to French), and editing/writing digital marketing materials and copywriting (healthcare, technology or customer engagement experience is a plus)
• Unmatched communication skills in French & English (written and oral)
• Excellent communication writing and research skills; strong editorial and creative skills, with the ability to craft and edit messaging
• Ability to copy edit for readability, clarity, voice, tone and branding and a strong passion for story-telling
• Ability to work collaboratively on multiple cross-functional projects with different objectives simultaneously and excellent organizational skills
• Strong management of timelines to ensure timely delivery
• Ability to learn quickly in a fast-paced team environment and adapt to evolving requirements and priorities

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English. 

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered!

• A fully funded benefits plan, including a wellness reimbursement program
• Unlimited access to a variety of Dialogue’s programs for you and your immediate family
• 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
• A hybrid work approach that involves 3 days per week in our beautiful Montreal or Toronto offices
• Access to a custom learning program, including an allocated budget for continuous external training
• Short and long-term incentive plans
• An optional parental benefits program
• Qualifying permanent and part-time employees are eligible for a Group Retirement Savings Program (GRSP) with a matching employer contribution from their first day at Dialogue, in accordance with policy terms

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact

Community

Growth

Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.