The Production Operations Coordinator plays a key role in supporting the Universal Television Entertainment Marketing Production Operations team. This position is responsible for coordinating operational initiatives, streamlining team workflows, supporting project execution, and ensuring day-to-day operations run efficiently. The Coordinator serves as a central resource for team processes, tools, onboarding, and cross-functional collaboration while helping to keep projects organized, on schedule, and aligned with business objectives.

Responsibilities

• Serve as a subject matter expert and advocate for team tools and systems, including but not limited to Airtable, Microsoft 365, Slack, Frame.io, and other operational platforms.
• Provide operational and administrative support to team members and managers to improve workflow efficiency and team effectiveness.
• Support the Operations Manager in the planning and execution of department initiatives and projects.
• Coordinate and lead onboarding activities for new hires, ensuring a seamless integration into the team.
• Maintain accurate project tracking and status reporting across multiple initiatives.
• Manage awards submission processes, including timelines, documentation, and stakeholder coordination.
• Monitor and maintain office and operational supplies as needed.
• Build and maintain productive relationships with internal stakeholders, external vendors, creative partners, and production agencies.
• Maintain team vendor, agency, and partner contact databases.
• Coordinate and lead special projects and process improvement initiatives as assigned.
• Train, mentor, and oversee interns and page program participants assigned to the team.
• Identify opportunities to improve operational processes, workflows, and team productivity.
• Support the evaluation, implementation, and adoption of new tools and technologies that enhance team effectiveness.