We are hiring a Media Traffic Technology Manager that will be supporting NBC's 24/7 Media Traffic Control (MTC) Group.  This role requires working in a fast-paced operations environment. This is a hybrid assignment at our 30 Rockefeller Center facility in NYC working in office a minimum of 4 days per week.

Responsibilities

• Collaborate on system/workflow/process for Media Traffic Control, updating SOP as new technology or workflow needs evolve.
• Manage any troubleshooting process for all remotes into 30 Rock by partnering with MTC to engage field operations, IT teams, and other maintenance teams, both within and outside 30 Rock.
• Supervise and work with vendors to ensure problem determination and resolution with hardware and software.
• Coordinate the maintenance and upkeep of all MTC Support Systems and tools, including upgrades.
• Integrate any NBC Field Operations Systems or new technologies into a seamless workflow for Operations.
• Provide leadership and work guidance as well as training for less experienced personnel across multiple departments and clients.
• Act as project manager, oversee contribution systems installations and upgrades as needed, while advocating the needs of MTC
• Produce and help organize documentation related to system overview, configuration, policies and procedures.
• Equipment testing and configuration as needed.
• Other duties as assigned.