Job Description

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company. 

*Big news: Gympass is now Wellhub! 
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here. 

THE OPPORTUNITY

We are looking for a Mid-Level Product Manager to join the Retention team in Portugal.

This is a unique opportunity to directly shape how users interact with and experience Wellhub, driving key retention metrics and directly contributing to subscribers growth and overall user satisfaction. You will work closely with the hiring manager and cross-functional teams to define, prioritize, and execute on a roadmap focused on enhancing subscriber retention through engagement and other retention strategies.

The ideal person is someone who is passionate about subscribers growth, possesses strong analytical skills, thrives in a collaborative environment, and is excited to rapidly test and learn to optimize our retention strategies.  

YOUR IMPACT

You will be responsible for driving the evolution of Wellhub's subscriber retention strategy, working closely with the hiring manager to define the strategy and roadmap.

• Collaborate with cross-functional teams, including product designers, engineers, and data analysts, to implement and optimize engagement features.
• Analyze subscriber behavior and engagement and retention metrics to identify opportunities for improvement and inform decision-making.
• Conduct experiments and A/B tests to validate hypotheses and optimize the effectiveness of retention initiatives.
• Present findings and recommendations to leadership, effectively communicating the impact of retention strategies on key business metrics
• Maintain a strong understanding of industry trends and best practices in subscriber growth and engagement.
• Foster a data-driven culture of experimentation and continuous improvement within the team.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• 1–3 years of experience as a Product Manager or in a similar role focused on user engagement, ideally in a B2C or B2B2C digital product environment.
• Proven ability to drive subscriber engagement and retention through contextual guidance, behavioral change design, or other engagement strategies.
• Strong analytical skills with the ability to interpret data, identify trends, and generate actionable insights.    
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.    
• Demonstrated ability to work collaboratively in a fast-paced, cross-functional environment.    
• A strong bias for action and a passion for testing, learning, and iterating quickly.    
• Fluent in English.    
• Also desired:
• Experience with SQL or other data querying languages.
• Exposure to product development teams and understanding of how Product, Engineering, and Design operate together.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in user engagement and strong analytical skills are mandatory requirements

WHAT WE OFFER YOU 

We're a wellness company that is committed to the health and well-being of our employees. Our benefits include:

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access digital fitness programs and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

FITNESS: Additional fitness subsidy to access onsite gyms and fitness studios.

FLEXIBLE WORK:  At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: We understand that together, Wellhubbers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

CULTURE: An exciting and supportive environment filled with passionate individuals from all over the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

 

And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.

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