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Jackson, United States

ABOUT US

Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio® draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog and its Mountain Studio® retail locations in Jackson Hole, Wyoming; Park City, Utah; Boulder, Colorado; Freeport, Maine; Bend, Oregon; Boise, Idaho; Boston, Massachusetts; South Lake Tahoe, California and Bozeman, Montana.

YOUR ROLE

The Mountain Studio Manager – Jackson Hole is the team and performance leader of their Stio retail location which includes our Jackson Town Square and Teton Village Mountain Studios, plus our local Jackson warehouse and retail marketing efforts. Ongoing responsibilities include driving sales, ensuring store profitability, and providing an exceptional experience that is true to the Stio® brand as customer acquisition is gained in this new market. The MSM creates and meets budget objectives for both revenue and operating expenses, adjusting operating procedures and staffing to compensate for budget shifts. In managing the marketing and merchandising efforts, the MSM helps create strategies to engage the local community and welcome them into the Mountain Studio, partnering with cross-functional colleagues to deliver on those needs. In developing their team, this leader fosters a culture of trust, accountability, and balance amongst their staff, ensures a strong working knowledge of Stio® products, and guarantees best in class operations and service.

The MSM reports to the Retail Area Manager.

This role is performed in our Mountain Studio location. This Mountain Studio Manager must live within a reasonable commute of Jackson Hole. If applicable, relocation assistance will be provided.

YOUR RESPONSIBILITIES

Plan and execute an exceptional retail environment for customers
Inspire and lead team on the sales floor while working alongside them each day
Hire and develop associate manager, full-time, part-time, and seasonal employees
Forecast and manage of the store budget, including revenue and operating expenses
Proactively implement plans to hit monthly, quarterly, and annual goals
Implement strategies to drive new customer acquisition and presence in the market
Plan and execute visual merchandising and marketing plans
Serve as the liaison between your store team and corporate leadership
Proactively manage schedule and availability to ensure leadership presence
Support a Part-Time Retail Marketing Coordinator, facilitating guidance and cross-functional collaboration for local marketing engagement and activation

YOUR SKILLS AND EXPERIENCE

High school equivalency or GED required
Bachelor’s or associate degree preferred
Retail leadership and/or management experience leading 2+ employees required
Experience in building teams and connecting in new market communities
5+ years in retail operations required
Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
Budget forecasting experience required
Inventory management experience required
Proven experience in visual merchandising required
Exceptional customer experience, organizational and leadership skills
Excellent written and verbal skills required
Exceptional interpersonal skills with the ability to communicate with teams at every level of seniority, and across the local community
Proficiency Microsoft Office required and Google Suite preferred
Commitment to our mission, vision, and values

THE FINE PRINT

Annual salary $62,000 to $78,000 based on experience
Medical, Dental, Vision plans
401K with match
Generous paid time off policies
Annual gear allowance
Wellness benefits
Generous employee discount, industry perks, and more
Employee Assistance Program
Company Paid Long-Term Disability
Must be able to move around the retail space for 8-12 hours per day
Must be able to move items upwards of 50 lbs, occasionally traverse ladders
Available to work a combination of opening, closing, weekend and holiday season shifts to support the business and scheduling needs in combination with the Associate Studio Manager

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

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