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Boise, United States

ABOUT US

Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers products via Stio.com, catalog and its Mountain Studio® retail locations in Jackson Hole, Wyoming; Park City, Utah; Boulder, Colorado; Freeport, Maine; Bend, Oregon; Boise, Idaho; Boston, Massachusetts; South Lake Tahoe, California; and Bozeman, Montana.

YOUR ROLE

This Stio Mountain Studio™ Sales Associate is responsible for providing an exceptional brand experience with customers at our Mountain Studio™ retail location in Boise, Idaho. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.

YOUR RESPONSIBILITIES

Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor
Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stock
Other operational duties including answering phones and fulfilling customer service shipments
Provide knowledgeable and up to date details of Stio products, sales, and pricing
Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards

YOUR SKILLS AND EXPERIENCE

High School Diploma or GED preferred
Retail and/or sales experience preferred
Excellent customer service and interpersonal skills required
Flexibility to work weekends and holidays required
Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
Proactive learner who’s eager to be part of a new and growing market for Stio
Computer proficiency required, POS experience preferred
Commitment to Stio's Mission, Vision, and values

THE FINE PRINT

$15-$18 hourly, based on experience
Roles are part-time, hourly, non-exempt
Flexible shifts throughout the week
Gear allowance each season for Stio gear and generous employee discount
Holiday pay, industry discounts, and more!
Employee Assistance Program
Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders
Company DEI Committee and Employee Resource Groups

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

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