Support merchandising initiatives, special projects, research efforts, and pop-up activations

Maintain ongoing communication by following up with clients and vendors as needed

Track and organize sales pitches from initial outreach through closing and execution

Attend internal and external meetings, providing the Music Partnerships team with detailed notes and clear action items

Develop proficiency in key platforms used by Complex, including Klaviyo, Algolia, Shopify, and Airtable

Create compelling presentation decks tailored for music partners

Input and maintain data into company tools such as Airtable, Salesforce and Slack

Support multiple daily product launches by working closely with the E-Commerce, Customer Service, and Content teams to ensure complete and accurate product information is available to all

Communicate effectively with partners and internal teams to find timely solutions to resolve issues and challenges

Experience with Logistics

Experience with Licensing

Experience with E-Commerce

Experience with Google Suite, including Gmail

Experience with Project Management

Experience with Partner Relations

Experience with Trend Analysis

Experience with Retail

Experience with Klaviyo

Experience with Algolia

Experience with Adobe Photoshop

Experience with Shopify

Experience with Airtable