NASCAR seeks a talented professional to join in the position of Network Engineer based in our Charlotte, North Carolina office.

This position is responsible for providing enterprise-level assistance to our customers and diagnosing and troubleshooting network and hardware problems/help maintain a highly available, flexible, and resilient network. Responsibilities include resolving network issues, supporting existing network solutions, and ensuring our network is documented, available, and flexible to adapt to the demands from our customers. This position will actively participate in group and individual training sessions to continue to learn and grow on the job and at industry events.

Duties include but are not limited to:

• Follows core processes and procedures to ensure operational success
• Monitor, track, benchmark, and analyze Voice/Data Network trends
• Analyze performance of responsible technologies and documented solutions, identify problem areas, and resolve root cause.
• Triage Service Incidents and Requests, and Problems reported by customers
• Assess the need for system reconfiguration based on Incidents and make sound recommendations
• Research emerging infrastructure solutions and other collaborative products, services, protocols, and standards
• Ensure the availability, stability, and integrity of Data, Voice, Video, and Wireless networks across security, wireless, routing, and switching platforms
•  Support disaster recovery and business continuity programs
• Provide prompt and accurate feedback to customers using tickets and all other appropriate mechanisms
• Prioritize and manage multiple open issues simultaneously
• Document technical knowledge in the form of notes, manuals, tickets, documents, designs, network architecture topologies and emails
• Provide On-Call support on a schedule set forth by the Director, Network Engineering.

Required skills / experience:

• Associate degree or equivalent Experience Required and 5+ Years in a Network Engineering Role.  
• CCNA Required (200-301). 
• CCNP Strongly Encouraged (350-401 ENCOR + Concentration Exam). 
• Competent with Network operations.  
• Capable of performing onsite Event Support and Engineering.  
• Experience in Cisco, Juniper, Extreme, Palo Alto and Ubiquiti infrastructure and applications  
• Extensive experience in networking products including routers, switches, firewalls, VPN, IPS/IDS, Load Balancing solutions
• Experience in cloud networking.  AWS and Azure.
• Experience with Wide Area Networking, BGP, Telco tickets and interactions
• Experience in network management tools and in packet capture analysis
• Knowledgeable on Data Center infrastructure included but not limited to Networking, VXLAN, Server, Virtualization, DNS, Storage, and Environmental controls
• Hands-on experience installing, configuring, managing and deploying Cisco Unified Communications Manager and Teams Voice
• Experience with voice routing and troubleshooting to multiple phone systems.
• Knowledgeable in programming skills using Python, REST, JSON, XML, and git.
• Professional competencies in computer engineering or related field of work
• Conscientious and efficient in meeting commitments, observing deadlines, and achieving results  
• Able to work independently with minimum supervision 
• Capable of preparing reports, designs, and papers on technical issues
• Proven analytical skills to arrive at sound conclusions when dealing with complex issues
• Ability to contribute to the development of policies and to optimize procedures and guidelines  
• Ability to contribute to cross functional teams from Engineering, Applications, Technology, and others in the management of day-to-day operations, to resolve incidents, and improve the organization
• Ability to Assist in leading a program of continuous improvement within the IT department
• Seek opportunities to grow and become a better and established leader
• Ability to plan and organize work consistent with the strategic goals of NASCAR 
• Identify priority activities and assignments and to ensure the effective monitoring and implementation of release plans
• Experience with all phases of network projects including, design, test, deploy, validate, operate, optimize, and decom through established company process and peer review
• Excellent skills in communicating with people from different backgrounds and technical abilities 
• Ability to communicate to Leadership effectively
• Ability to communicate complex technical items to non-technical individuals succinctly
• Naturally work with teammates to pass on critical information and to help prevent others from learning the hard way issues personally experienced
• Collaborate openly and critically with the intent of improving the organization
• Ability to keep abreast of developments and relevant technologies applicable to the profession 
• Skillful in identifying customer needs and establishing and maintaining effective relationships with internal and external stakeholders 
• Ability to make sound and timely decisions while handling pressure, at all times staying within process