Job Description
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
You'll be working on Wizz, a social app specifically designed for teens, boasting over 3 million monthly active users in the US and UK. Wizz is a friend-finding and chat app where young people can safely express themselves and connect with like-minded peers in an authentic, pressure-free environment. Unlike other social media platforms that focus on followers, posts, or passive consumption, Wizz offers young people a space to have meaningful 1:1 conversations with peers.
As a member of a high-performing team of 20, you'll collaborate to further scale and enhance Wizz, fostering a spirit of goodwill and creativity. As Wizz continues its dynamic growth and development, we are seeking an ambitious Operations Associate intern to join.
RoleeReputation management : Actively engage in initiatives to boost Wizz's online reputation; monitor and address online feedback to continuously improve user perception.Regulation and compliance: Collaborate with regulatory authorities to ensure adherence to guidelines and user safety; help to maintain a clear understanding of digital and social media regulations to uphold our platform's standards.Safety and moderation: Liaise with best-in-class partners and tech solutions to ensure optimal safety within the app; monitor and assess potential risks, working closely with our moderation partners.Customer support: Assist in developing and refining customer support processes, Implement tools and automate user flows to enhance user experience; contribute to foster and maintain relationships with customer support partners, ensuring consistent service quality.Financial reporting and processes : Assist the Operations Manager in crafting comprehensive financial reports; aid in streamlining and managing financial operations, ensuring accuracy and timeliness. Analytics and Monitoring: Develop and manage operational dashboards to track performance metrics and key operational indicators.ProfileLast year of a Tier 1 business school or engineering (Master Grande École)In search of 6 months End-of-study internship Collaborative team player with adaptability in a startup environmentPossesses a growth hacker mentality, with analytical and data-driven structured approachExcellent writing skillsNative equivalent in both French and English