The Operations Lead ensures a professional and positive overall impression of the property as well as providing the necessary service of ensuring clean and comfortable lodging accommodations for guests. Operations Lead positively represents Surf Ranch through the daily cleaning of assigned spaces and lodging units as per the established standards of cleanliness and through interaction with guests. Operations lead oversees the inspections of the housekeeping team as well as the  EVS team as directed by the Operations Manager and or Supervisor.

Responsibilities include, but not limited to:

• Open availability to work with the departments needs 
• Conduct inspections as directed by the Operations Manager
• Entering and recording inventory, End of shift Reports (E.O.S) via google sheets and email
• Vacuums, sweeps, mops, and cleans flooring in lodging rooms
• Scrubs, disinfects and deodorizes bathtubs / showers, toilets, wash basins, wastebaskets, tile and other bathroom and / or vanity fixtures and furnishings in the guest rooms.
• Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guests’ rooms
• Removes trash and debris from guests’ rooms
• Strips beds, collects dirty linens, and makes beds with fresh linens
• Replenishes linens, amenities and other supplies in guests’ rooms
• Routinely inspects guest rooms for maintenance needs such as burned-out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems and reports it to the Admin office for proper resolution
• Contribute to the positive image of Surf Ranch by providing janitorial services throughout the facility. This includes cleaning bathrooms, kitchens, training areas, outdoor spaces and other areas around the ranch house
• Contribute to well stocked restrooms by replacing supplies throughout the day
• Clean up spills, pick up and empty trash, empty and replace trash containers 
• Maintain quality standards and expectations
• Auditing of supplies and communicating need for replenishment 
• Adhering to standard operating procedures, safe housekeeping and sanitation practices
• Ensure company standards are followed in welcoming and acknowledging all guests
• Provide support to team to achieve common goals
• Other duties as assigned

Experience and Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
• Ability to read and comprehend simple instructions, short correspondence and memos in English
• Previous cleaning experience may be an advantage 
• Strong knowledge of cleaning supplies and procedures
• Comfortable using with Google documents
• Counting and entering inventory numbers as well as receiving work orders

Personal Attributes

• Exceptional work ethic
• Exceptional attention to detail
• Ability to multitask and be flexible is essential
• Strong team player
• Optimism and energy for the brand and its future

Working Conditions / Physical requirements (if applicable) 

• The employee is regularly required to talk and hear. This position is very active and requires pushing, pulling, standing, walking, bending, kneeling, stooping and crouching. 
• Ability to work outdoors, in all weather conditions 

Pay

Starting compensation ranges from $17.00 - $19.00/hr depending on experience.