About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you’ll be joining a team of passionate professionals dedicated to our mission of providing critical mental health resources to the military community.

As an Outreach Manager focused on Eating Disorder (ED) programs, you will spearhead efforts to grow our ED services by building and nurturing relationships with referral sources such as inpatient ED treatment centers, hospitals, outpatient providers, and other ED-focused organizations. You will educate these partners about Charlie Health’s comprehensive mental health and ED treatment programs, ensuring they understand how our services can support individuals on their recovery journey.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally. 

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and implement a go-to-market strategy specifically focused on growing Charlie Health’s Eating Disorder (ED) program
• Build and maintain relationships with key stakeholders, including inpatient ED treatment centers, hospitals, outpatient ED providers, and other ED-focused organizations
• Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s ED programs and services
• Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
• Partner with internal teams to create tailored engagement strategies that resonate with ED care providers and support long-term collaboration
• Represent Charlie Health at industry events, conferences, and educational sessions to promote awareness of our programs
• Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
• Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the ED channel

Requirements

• Must reside in Oregon or Idaho
• Willingness and ability to travel frequently within the assigned region (Oregon and/or Idaho) to meet with partners and stakeholders in person
• 3-4+ years of proven sales or business development experience; experience in healthcare or behavioral health outreach preferred
• Familiarity with the ED treatment ecosystem, including inpatient eating disorder facilities, hospitals, outpatient ED programs, and related organizations is preferred
• Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
• Exceptional interpersonal, communication, and organizational skills
• Strong project management skills, with a knack for managing details in a dynamic environment
• Experience with Microsoft Office, Teams, and Salesforce is a plus

Additional Information

The total target base compensation for this role will be between $60,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID