The Broadcast Operations Engineer will be responsible for day to day operations of broadcast technology for Major and Minor League Baseball systems. The primary role will be to support remote devices and livestream workflows for gameday and consumer facing productions. This position will be part-time, seasonal in alignment with the MLB/MiLB schedule and located either in our New York operations center or remotely depending on location. 

SPECIFIC DUTIES

-MiLB Streaming 

• Primary support of game-day operations for the MiLB.TV product. QC, analyze, and troubleshoot gameday feeds and corresponding for customer-facing live streams.
• Work with club audio/video staff on receiving proper program handoff, documenting production specifics, and tracking team centric requests.
• Monitor and verify nightly status of media pipelines for encoding distribution to MiLB.tv platform and streaming partners. 
• Provide necessary escalations and feedback to Media Technology, Enterprise Media and Broadcast Engineering teams. 
• Work with operations staff to generate nightly engineering reports and track relevant incidents.
• Perform regular sweeps of the entire MiLB.tv pipeline to identify issues and notify the stakeholders of faults and downstream impact. 

-MLB Audio 

• Primary support of MLB At Bat audio product. QC, analyze, and calibrate radio feeds being acquired via remote connections for consumer facing MLB streaming products. 
• Provide operational support of audio transmission systems, including IP encoding, decoding, and routing of signals through the MLB media pipelines 
• Work with radio station staff on receiving proper handoff, documenting production specifics, maintaining contacts, and tracking one off requests.
• Notifying Tier 2 support teams regarding issues that require escalation and properly notating for end of shift reports.
  
  

COMPETENCIES

• Strong written and verbal communication skills. 
• Ability to work effectively in a team environment
• General capability to problem solve and think critically on the fly
• Ability to stay organized and on task in fast paced environments
• Self motivated to expand knowledge-base and understanding of MLB workflows over time

Requirements

• Ability to commute in office daily or possess a robust home internet connection
• Competence with Mac and Windows Operating Systems.
• Familiarity of  IP Video Transport concepts.
• Operational knowledge of video and audio production standards for live events
  
  Per the NYC pay transparency law, the hiring range for this position is an hourly rate of $33.00 to $33.00. The actual offer will carefully consider a wide range of factors, including your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision