POSITION SUMMARY

This position is responsible for providing excellent customer service to all visitors at BMO Stadium.  

ESSENTIAL FUNCTIONS

• Provide excellent customer service to all guests and visitors of BMO Stadium. 
• Greet and welcome guests during events. 
• Provide information and directions as needed. 
• Assist with any issues that may arise by providing world class solutions. 
• Manage ticket access points throughout the facility during events.  
• Other duties as assigned by Supervisor. 

QUALIFICATIONS

• Must be at least 18 years of age. 
• High School Diploma or equivalent. 
• At least 1 year experience in customer service-related role, preferably in a sports/entertainment venue environment.  
• Must be able to work nights, weekends, and holidays as the event calendar requires. 
• Ability to stand/walk with limited assistance for a minimum of 5 hours. 
• Ability to withstand various weather elements such as high temperatures and rain. 
• Ability to lift up to 25lbs unassisted. 

SALARY RANGE 

At LAFC, we carefully consider a wide range of factors to determine a fair and equitable compensation package. The final offer amount will consider a wide range of factors that are considered in making compensation decisions including, but not limited to skill sets; relevant experience and training; and other business and organizational needs. Pursuant to state and local pay disclosure guidelines, the compensation for this role is $18.75 per hour.