PART TIME SALES OPERATIONS COORDINATOR

Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.  Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing.

We work with over 4,600 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics.  Our solutions include video analytics and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win.

WE WANT PEOPLE WHO ARE PASSIONATE ABOUT RELATIONSHIP BUILDING AND DRIVING PROCESS EFFICIENCY:

We’re looking for a reliable and detail-oriented Sales Operations Coordinator for a part-time permanent role (3 days per week) to support our APAC commercial team. Based in Melbourne, this role plays a key part in keeping day-to-day sales operations running smoothly through order processing, data accuracy, and operational coordination.

This role suits someone organised, dependable, people-focused, and confident handling routine operational tasks with strong attention to detail. You’ll work independently within defined processes, helping ensure deals move efficiently while escalating issues when needed.

WHAT YOU’LL DO

Order Processing: Support day-to-day sales operations by processing orders and maintaining accurate records across Salesforce.Sales Support: Translate sales inputs (quotes, contracts, purchase orders) into accurate, invoiceable sales orders.Data Accuracy & Validation: Ensure pricing, product configuration, and contract details are accurate and consistent across systems.Contract & Subscription Review: Research prior contracts and subscriptions to help identify overlaps, renewals, or alignment issues.Cross-Functional Issue Resolution: Work with Sales, Finance, Legal, and Logistics to help resolve order, contract, or process-related issues, coordinating next steps and escalating where needed to keep deals moving.

• Process & System Feedback: Observe how Salesforce is used in day to day sales operations, flag recurring issues or friction points, and share improvement suggestions with the Sales Operations team.

WHAT YOUR SUCCESS WILL LOOK LIKE

After 6 months, you are confidently supporting routine sales operations for the APAC region. Orders are processed accurately and on time with minimal rework, and you have a solid understanding of core sales workflows. You know when to proceed independently and when escalation is required.

At 12 months, you are independently handling common deal and order scenarios within defined processes. You proactively identify and flag issues or risks before they become blockers and contribute thoughtful, practical feedback on process improvements based on your day-to-day experience. You are a consistent and trusted operational partner for the APAC sales team, helping keep deals moving efficiently.

WHAT YOU’LL NEED

• Sales Operations or Admin Experience: 1+ years of experience in sales operations, sales administration, or a similar operational support role.
• Order & Contract Support Experience: Experience supporting sales teams with order processing, contract coordination, or structured data entry preferred. 
• Attention to Detail: Strong accuracy and comfort working within defined processes and systems.
• Independent Execution: Ability to work independently on routine operational tasks and escalate issues appropriately.
• Communication Skills: Clear written and verbal communication skills, especially when working across teams and time zones.
• Time Management: Strong organizational and time management skills, particularly in a part-time role
• Systems Aptitude: Comfort learning new systems and following best practices.
• Salesforce Experience: Experience with Salesforce is a strong plus

WHY CATAPULT? 

• We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life.
• We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers.
• Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability 
• We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better.  There is unlimited opportunity to grow, do more, and do better.

Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance, our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do.