Job Description

People and Culture Partner, Pharmacy Operations

Full-time role in St. Louis, MO (Chesterfield)

We’re seeking a People and Culture Partner to support our rapidly growing Pharmacy Operations team at BlinkRx. Reporting to and partnering closely with the Senior HR Business Partner, this role will coach frontline managers, support core HR processes, and help foster a positive, high-performance culture. 

BlinkRx is a fast-paced, high-growth company. To thrive here, you must be comfortable with change, adaptable to shifting priorities, and proactive in solving problems. 

Responsibilities

Employee Relations & Compliance

• Meet regularly with frontline managers, particularly new and junior leaders, to provide coaching and guidance on employee relations, performance management, and day-to-day people issues.
• Review and approve corrective actions and performance improvement plans in collaboration with the Senior HRBP.
• Advise managers on documenting and delivering performance and conduct-related feedback.
  Assist with employee investigations, including gathering documentation, summarizing findings, and escalating issues as needed.
• Support responses to unemployment claims and other employment-related legal matters in coordination with the Sr. HRBP and legal team.
  
  

Employee Experience & Operational Support

• Partner with the People Operations team and external leave vendor to coordinate FMLA, LOA, and accommodation requests.
• Support new hire onboarding in coordination with People Operations, IT, and Workplace Services.
• Conduct exit interviews for hourly employees and collect and summarize feedback.
• Ensure accurate completion of termination forms, checklists, and supporting documentation.
• Maintain offboarding records and identify potential trends in exit data.
• Collaborate with Workplace Services to plan and coordinate employee engagement events that enhance the employee experience.
  
  

People Programs

• Partner with the Talent Programs and Operations teams to support the annual performance review cycle, calibration sessions, and goal-setting processes.
• Help drive change management and communication efforts tied to HR programs, org updates, and new initiatives impacting the Pharmacy Operations team.
• Well versed and familiar with HR metrics and basic data analysis/leveraging data insights to help inform decision-making and proactively identify opportunities for improving performance, engagement, and retention.

 

Qualifications

• Bachelor’s degree in Human Resources, Business, or a related field is required.
• At least 5 years of HR Business Partner or generalist experience, specifically supporting hourly employee populations.
• Strong knowledge of employment law, HR policies, and compliance best practices.
• Experience coaching new and junior managers and navigating basic employee relations issues independently.
• Excellent communication, problem solving, and documentation skills.
• Experience in pharmacy or healthcare settings or experience in hyper scaling start ups is preferred 
• Experience operating in a fast-paced, high-growth, and constantly evolving environment.
• Ability to work independently while building strong, trust-based relationships across teams.