Position Summary

The Player Care Assistant is a vital member of the Soccer Operations – Player Care team, supporting the Player Care Manager in ensuring Angel City Football Club players have a smooth and positive experience off the pitch. This part-time role is primarily focused on housing and onboarding logistics, along with matchday operations and administrative tasks. The Assistant’s work is largely behind the scenes — coordinating details, managing processes, and keeping operations on track. Success in this role requires professionalism, attention to detail, and the ability to maintain confidentiality.

Key Responsibilities

1. Player Housing & Onboarding

• Assist the Player Care Manager with onboarding new players by preparing welcome materials, tracking tasks, and updating player profiles and calendars.
• Coordinate move-in and move-out logistics, including furniture deliveries, apartment setup, utility activation, and housing audits.
• Maintain accurate housing records, inventories, and checklists to ensure all club-provided apartments are fully prepared and compliant.
• Serve as the point of coordination with property management for leases, deposits, and other documentation.
• Support vehicle logistics, including car moves when needed.
  
  

2. Matchday & Event Support

• Support player arrival logistics on game days, assisting with any unexpected challenges.
• Help maintain a safe and comfortable environment during matches.
• Manage ticket distribution and guest lists, ensuring a positive post-game experience.
• Support the Player Care Manager for any player-related appearances or events held on game days.

3. Administrative & Projects

• Review and process fan mail, including distribution to players and mailing responses or returns.
• Support special projects as assigned by the Player Care Manager.

Qualifications

• Bachelor’s degree (or progress toward) in Sport Management, Communications, Business or related field preferred.
• Experience in sports operations, hospitality, or player/guest services.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Ability to maintain discretion and confidentiality.
• Flexible availability including evenings and weekends.

Skills & Attributes

• Detail-Oriented & Organized: Can handle multiple moving parts with accuracy.
• Reliable & Consistent: Follows through on tasks and deadlines with minimal oversight.
• Discreet & Professional: Handles sensitive information with confidentiality.
• Adaptable & Proactive: Anticipates needs, solves problems quickly, and stays calm in fast-changing environments.

Compensation

This role pays $25.00 an hour for 20-25 hours per week.