At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…
We’re looking for a Principal Live Ops Specialist to join our Marvel Contest of Champions team supporting the revenue and monetization stream. This person will be responsible for the planning, execution, and iteration of live events, offers and promotions that engage and excite our players, and partnering closely with the economy team on tuning events. This is the perfect opportunity for someone who is passionate about Marvel Contest of Champions, eager to improve the game, and has a drive to understand our players both on a community and data-driven level.
In this role, you can expect to:Be an expert on using data for Live Operations elements within the gameDrive features according to roadmap/planningContribute to the Live Operations workflow and can kick off new initiatives and featuresInfluence technology development to push higher quality and process improvementsBe the POC for a specific Live Operations domain in the Studio (Events, Offers, etc)Make recommendations that stem from clear project goals and design intentions that mesh with overall product vision, taking into account player, customer, and other stakeholder perspectivesDesign Live Operations activities that extend product design (e.g. scale the product design, set up for future Live Operations features, collaborate with Design on tools)Be involved in the Live Operations or gaming communities; represents Kabam by (e.g. writing articles on best practices, speaking at events, networking, etc.)Keep a pulse on trends and proactively adapt strategy to meet needs (e.g. player needs, KPI, game team)Supports skill development for others; inspires teamwork; creates and sustains a positive work environment; participates in mentoring within a team.To be successful in this role, your background includes:Advanced understanding of game economics (e.g. designs features that perform within the current ecosystem)8+ Years Experience working on a GaaS (Games as a Service) Product 3+ Years in at Senior Live Ops Specialist CapacityExperience in Operations and ImprovementExperience with Product and Process lifecycle managementExperience in data analysis and visualization with tools like Excel, Tableau, and BigQueryExcited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.
We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!
About Kabam
Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.
Kabam’s games,
Marvel Contest of Champions,
Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.
Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.
Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
