At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG (Good Game), UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.

We're on the lookout for a Principal Research Analyst who’s not just experienced, but thoroughly seasoned in the craft of research. If you thrive on navigating the dense jungles of data and turning your discoveries into strategies that make an impact, then this is your moment to shine.

Your mission, should you choose to accept it, is to dig up those golden opportunities and lead them from concept to completion, leaving a trail of success in your wake. With your trusted toolkit of research methodologies and prescriptive analytics, you’ll be making a real impact at EFG and helping us build something extraordinary.

This isn’t just another job—it’s your chance to be a founding member of an adventurous team that’s blazing new trails in EFG’s Data Organization. You’ll help craft a research function that’s legendary at a company that’s all about creating epic experiences and connecting communities. 

What you will do:

Research Project Leadership

• Own and lead research initiatives from conception through execution, ensuring a focus on bottom-line business impact;
• Define clear research objectives, methodologies, deliverables, and timelines for each project;
• Drive collaboration and communication among team members and stakeholders to achieve project milestones and deliverables;
• Generate data-driven hypotheses and design rigorous experiments to test;
• Proactively identify opportunities to leverage new data sources, technologies, and methodologies to enhance the team’s research capabilities.

Focus on Business Impact

• Apply your fresh perspective, curiosity, and analytical thinking to uncover new research opportunities and challenge the status quo;
• Translate research findings into actionable insights and prescribe recommendations that drive strategic decision-making and help the business achieve its goals;
• Develop an expert understanding of the business while forming partnerships and building trust with senior leaders and stakeholders;
• Influence stakeholders to implement research-driven solutions and track KPIs to measure their impact.

Technical Expertise and Mentorship

• Serve as the technical lead for the Research Analytics team, sharing best practices and driving continuous improvement;
• Mentor analysts in data analysis, advanced statistical techniques, and research methodologies;
• Review and provide feedback on team members' work, ensuring high-quality outputs;
• Stay current with emerging trends in analytics, research, and data science, and share knowledge with the team;
• Foster a culture of innovation, continuous learning, and creative thinking within the Research Analytics team.

Requirements

Proven Research Experience

• 8+ years of experience as a research analyst or in a similar role;
• Demonstrated experience leading and executing large, complex research projects with significant, measurable business outcomes;
• Extensive experience in hypothesis formulation and experimental design, including T-tests, Chi-Square, ANOVA, A/B testing, Random Control Trials, matched pairs, crossover design, etc.
• Experience writing white papers and contributing to research publications that have influenced thought leadership;
• Proven track record of identifying and leveraging internal and external data assets that enable innovative research. Familiarity with industry-specific data sources and APIs is a plus.

Analytical Rigor

• Advanced proficiency in SQL and Python or R for data extraction, transformation, cleaning, and analysis;
• Extensive experience conducting Exploratory Data Analysis (EDA) on large-scale data sets to reveal patterns and detect anomalies;
• Expert knowledge and application of advanced statistical methods, such as regression (linear & logistic), time series, non-parametric analysis, clustering, Bayesian inference, etc.
• Adept at analyzing diverse data sets, including transactional, clickstream, social media, survey, unstructured text, geospatial, and more.

Communication and Stakeholder Influence

• Exceptional communication and presentation skills, with the ability to convey technical information to non-technical audiences in a clear, compelling manner;
• Experience building and maintaining strong relationships with senior leaders, earning their trust through frequent communication and consistently high-quality deliverables;
• Strong project management skills, including the ability to prioritize tasks, mitigate risks, and manage stakeholder expectations.

Traits

• Culture eats strategy for breakfast - You like to have a good time while getting things done. When we say a “team player,” we mean it - you have a crisp high-five and funny stories to tell. You have your team’s back, and the team has yours;
• You love learning new things: You know that there’s always more to learn. You’re up-to-date on new trends in data – you know who’s using what to solve various problems and are excited for the next release of your favorite tool;
• Past experience in the Esports/Gaming/Betting/Events industry would be a great asset;

• You make the time to cheer and enjoy the ride.

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