About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 185M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

We’re looking for a Product Designer to join our amazing, global design team and help shape the way we introduce chess to the world. In this role, you'll collaborate with cross-functional teams and craft the core experiences that guide users from their first interaction through to becoming a paying subscriber. This will include index page and app store experiments, registration screens, various stages of onboarding, engagement tactics, upgrade nudges, and premium membership page experiments.

The ideal candidate will have a passion for creating impactful user experiences with a strong focus on growth, user retention, engagement, monetization, and renewal strategies. You'll leverage data and insights to design experiences that drive measurable outcomes and business success.

What You'll Do

• Craft high-quality, responsive designs for both web and mobile native platforms, focusing on user growth and monetization
• Design and optimize top-of-funnel experiences, conversion flows, and customer retention initiatives
• Balance rapid, parallel experiments while keeping a long-term design vision in mind
• Partner closely with Product Managers, Marketers, Copywriters, Engineers, and other stakeholders to translate goals and requirements into effective UI designs that enhance user engagement and conversion.
• Design landing pages, top-level interfaces, registration flows, product marketing integrations, and sales pages with a focus on optimizing key performance metrics such as conversion rates, user retention, and lifetime value (LTV).
• Create and iterate on designs that improve user onboarding, engagement tactics, upgrade nudges, and premium membership flows to maximize user retention and renewals.
• Own your designs from initial concept through to implementation, ensuring consistency across platforms and touch points.
• Present your design proposals and clearly articulate your decisions, backing them up with contextual rationale, user insights, and best practices.
• Collaborate on Growth initiatives that focus on Monetization strategies, including upsell and cross-sell opportunities.
• Help your design teammates by providing constructive feedback in design reviews and sharing insights to improve overall team output.

Preferred Skills

• Strong visual design skills combined with a solid understanding of UX principles, particularly in the context of Growth and Monetization Design
• 5+ years of professional design experience focused on consumer web and mobile applications, with a proven track record of driving improvements in user retention, engagement, monetization, and conversion rates.
• An online portfolio showcasing mobile and web design work, with particular emphasis on projects that influenced purchasing decisions, such as landing pages, marketing sites, and membership flows.
• Ability to take ownership of initiatives and influence core marketing and monetization strategies through effective design.
• Excellent written and verbal communication skills, with the ability to clearly explain design decisions and present data-backed solutions.
• Deep knowledge of Figma and experience working within established design systems.
• Sense of ownership, responsibility, and a continuous improvement mindset to enhance the overall user experience and business impact.

Bonus Points For…

• A love for the game of Chess and knowledge of our product
• Experimenting with AI-powered design tools to build hifi prototypes to test and present with
• Experience designing for mobile games
• Motion design and UI animation skills
• A strong entrepreneurial spirit

About the Opportunity

• This is a full-time position
• We are 100% remote (always have been, always will be!)

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You can learn more about us here:

• https://www.chess.com/article/view/how-chess-com-virtual-team-works-together
• https://www.chess.com/about