Product Designer II: Partnerships, Claims Engine and Billing Platform at Grow Therapy

Read by 4 job seekers.

Remote - US

About us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing:

We are looking for a Product Designer to support our Partnerships, Claims Engine and Billing Platform teams. You’ll design product solutions for high-value partners and create interactive demos, presentations and marketing collateral to fuel new partnership growth. You’ll also define and design best-in-class tooling for our Billing teams to efficiently review and submit insurance claims.

Day to Day:

Support strategic initiatives to secure net-new partners and ensure a cohesive user experience once partnership deals are secured

Build demo prototypes to showcase Grow’s functionality to potential partners
Create slide decks to communicate our value
Define user flows for B2B partners
Design sales collateral, internal resources and email campaigns

Complete design requests for high-value partners with the Partnership tech team

Improve the way our care coordination partners book care for their members
Help clients find care through their existing healthcare channels

Product design & Research for the Billing/Claims Engine teams

Design internal tools used by Grow Claims Specialist to quickly and efficiently process insurance claims
Conduct usability testing and discovery research with internal teammates to identify pain points with existing tools and processes
Document and visualize complex Billing systems for cross-team comprehension

Collaborate with the Group Design Lead to conduct UXR on longer-term product initiatives

Contribute to the cohesion and quality of the design team at Grow Therapy

You’ll Be a Good Fit If:

You get excited by making things more efficient and creating scalable solutions for internal teams
You enjoy the partnerships process: supporting teams in their quest to secure large and valuable partners
You are an excellent prototyper and visual designer who enjoys creating interactive demos, compelling slide decks and visual presentations
You are passionate about creating tools that make other’s jobs easier
You are able to distill complex processes into simple and elegant design solutions and infographics
Optional: You have experience working in healthcare tech, billing, or startups

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.

Please see the independent bias audit report covering our use of Covey here.

Benefits

The chance to drive impact within the mental healthcare landscape from day one
Comprehensive health insurance plans, including dental and vision
Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):

Flexible working hours and location (remote OR in-office, your choice!)
Flexible Time Off
Company-wide winter break
Mental health mornings (2 hours each week)
Team meditation
Wellness Stipend
In-office lunch and biweekly remote lunch on us!

Continuous learning opportunities
Competitive salary
The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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