Job Overview

The Live Operations Team has a goal to manage and operate the game as a live service.

The team regularly updates the game with new content, promotions, in-game events, and improvements to make the player experience better.

Reports to

Our future colleague will report to Head of Live Operations

What will you do?

• Suggest changes to improve in-game metrics by game design suggestions in collaboration with the Product Manager.
• Carry out analytical research on product issues, in-game events, validate product hypotheses, run A/B tests.
• Create and present clear analytical reports per patch based on monetization and engagement in the patch. 
• Monitor and analyze how Live Ops changes affect product metrics and look into unusual changes in metrics.
• Create math models for calculating complex economic features.
• Set up self-updating Tableau dashboards and refine SQL queries.

What are we looking for?

• 1+ years of experience in the game design field.
• 1+ years of experience with DWH/BI.
• Strong understanding of economic systems.
• Strong knowledge of mathematics, particularly combinatorics and statistics.
• Good data querying and transformation knowledge: SQL (Snowflake SQL is a plus).
• Experience with versioning systems (SVN, git).
• Ability to work with and finalize the requestor’s requirements.
• English B2+.

What additional skills will help you stand out?

• Game Designer work field experience. A portfolio or example would be a bonus.
• Strong data visualization skills. A portfolio or example would be a bonus.
• Knowledge of BI tools.
• Experience in ETL processes design and implementation, data lifecycle management.
• Experience with math or simulation modeling.
• Experience using Python.
• Fluent Russian.
• Performance tuning in any DBMS.

• Benefits

  Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

  • Annual leave of 20 working days (additional days based on years of service at Wargaming: up to 25 days);

  • Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave);

  • Sick Leave Compensation, Maternity Leave Benefits;

  • Premium Private Health Insurance;

  • Career development and education opportunities within the company;

  • English clubs and platform for learning languages;

  • Mental well-being program (iFeel);

  • Commuting allowance;

  • Company events;

  • FitPass membership;

  • Discounts for employees;

  • Personal Gaming Account;

  • Coffee, fruits, and snacks in the office;

  • On-site canteen with subsidized prices for food and drinks;

  • Seniority Awards;

  • Referral program - you can recommend the best talents to the Company and receive a reward.

  Please submit your CV in English to ensure smooth processing and review.