NBCUniversal’s Enterprise Product Team builds products that provide essential capabilities to organizations throughout NBCUniversal. The team leverages deep relationships with our business engagement and engineering counterparts to build cohesive, end-to-end solutions for their clients or users. The product portfolio is aligned around critical NBCU functions such as Content/Title Management, Data & Analytics, Scheduling & Distribution, and Content Sales.

As a part of the Product team, you will be responsible for several products in your department.  You will be in constant communication with clients on anything product related, including development progress, deliverables, and timelines. You will lead grooming sessions, and execute product demos, and walkthroughs.  You are an expert in your area’s product features, capabilities, and functionality.  You will be a consultant on new multi-product initiatives or programs.  You will be a mentor to Product Specialists. 

Responsibilities

• Product Lifecycle Management
  • Manage the end-to-end life cycle of products, from ideation through delivery and ongoing optimization.
  • Define and own overall product vision, strategy, and success metrics for key initiatives, including data warehouse and business intelligence platforms.

• Roadmap & Backlog Ownership
  • Develop and maintain feature roadmaps, prioritizing capabilities based on business needs and strategic goals.
  • Lead grooming sessions to ensure a consistently up-to-date backlog of clearly defined features and user stories.
  • Fully document product features and capabilities in JIRA, including measurable acceptance criteria.

• Stakeholder Engagement & Requirements Gathering
  • Collaborate across functions (Engineering, Ad Sales, Programming, Operations, Product, Architecture) to capture and analyze requests, define data needs, and align priorities.
  • Translate complex business requirements into actionable product features and conceptual models.

• Technical Collaboration & Solution Design
  • Partner with architecture and solutions leaders to identify optimal technical solutions that meet client and business needs.
  • Work closely with engineering teams and vendors to implement automation and workflow optimizations.

• Data-Driven Product Development
  • Perform hands-on data exploration and analysis of large datasets to inform product decisions and enable data-driven features.
  • Continually leverage business insights and analytics to refine platform strategy and solve high-impact problems.

• Quality Assurance & Compliance
  • Define and execute user acceptance testing for new features and integrations.
  • Ensure all workflows and vendor deliverables adhere to NBCUniversal standards and industry regulations.

• Incident & Change Management
  • Coordinate resolution of operational issues promptly to minimize disruption.
  • Manage change requests effectively to maintain stability in live environments.

• Reporting & Analytics
  • Track and report on vendor performance metrics (uptime, error rates, turnaround times).
  • Provide actionable insights and recommendations to improve service quality and operational efficiency.

• Documentation & Governance
  • Maintain comprehensive documentation for processes, integrations, and SLAs.
  • Ensure all product and vendor workflows comply with internal standards and regulatory requirements.