About This Role

iRhythm is looking for a Product Manager to join the Zio digital platform product team.  In this role, you will be responsible for the roadmap, scoping and development of major software platforms that are vital to our business operations across multiple wearable products. You will be working closely with the software development team to build a scalable technology and process that will support and elevate the growth of the company at large. You will also collaborate closely with cross-functional stakeholders across the organization to spearhead new product implementation, internal process improvement, and roll-out.   

 Responsibilities include:

• Collect voice of customer and internal stakeholder feedback to understand unmet needs and pain points.
• Inform product roadmap for internal software tools such as revenue cycle management systems, customer care systems, EHR integrations and user management tools.
• Partner with program/project management to lead core teams for product development and implementation.
• Work with engineering, design, and UX to deliver high quality features and user experience through iteration.
• Measure, analyze, and communicate analytics data and KPIs to monitor product performance and outcomes.
• Support key business operational functions for identifying requirements and development of new products/feature enhancements.
• Willing to travel up to 20%.

Note: This role will work remote from a US based home office. We are unable to offer any sort of sponsorship or work authorization assistance for this role.

About You

You care deeply about playing a part in revolutionizing solutions within the healthcare space. The end user is always your first priority, and you strive to understand their day-to-day pain points through data and research with a relentless pursuit to understand the “why”. You know enough about the technical side of software delivery to be dangerous and can articulate technical ideas at the right level depending on the audience. You love diverse teams, and when challenging problems present themselves, you use your leadership and critical thinking skills to help the team reach a decision. You know how to balance getting stuff done with assessing risk of the unknown. Making difficult tradeoffs is your forte, and you are able to communicate your rationale, so the rest of the team is aligned.

Required Qualifications

• 3+ years product management experience.
• Experience in the Healthcare IT and/or Medical Device arena.
• Exceptional leadership and communication skills.
• Deep knowledge of product management best practices.
• Strong drive to be end-user centric, including both internal and external users.
• Experience with driving analytics and business intelligence.
• Strong system analysis, analytical and problem-solving skills.
• Effective presentation and interpersonal skills.
• Demonstrates initiative as a self-starter; results oriented; strong sense of urgency.
• Experience with Atlassian toolset (Jira, Confluence, etc.), road mapping tools (Aha!) and data analytics tools (Tableau, Pendo, GA, SQL)
• BA/BS in science or technical field. Advanced degree or MBA desired.

Preferred Qualifications

• Experience building/commercializing applications with multiple end-user personas.
• Deep knowledge of revenue cycle management systems, customer care systems, EHR integrations and user management tools
• Experience with requirements management applications (Jama, DOORS,…) and design control applications (MasterControl)
• Software development experience using scripting/OO language.
• Experience leading cross-functional teams in a remote work environment.

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

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