The Salesforce Product Manager is a key contributor on the Studio Distribution Tech Ops team, supporting Salesforce and adjacent platforms used by Global TV Distribution. This role partners with business stakeholders, engineering, vendors, and technical teams to translate business needs into prioritized product enhancements, support roadmap planning, and help drive adoption of new capabilities.

The position requires strong Salesforce knowledge, product thinking, business process analysis, and clear communication across business and technical teams. The role helps manage backlog priorities, product discovery, requirements definition, stakeholder communication, delivery coordination, and production support trends across assigned platforms.

Responsibilities

• Support and maintain the product roadmap for Salesforce and adjacent business applications supporting Global TV Distribution, including release planning and prioritization.
• Serve as a product manager and subject matter expert for assigned platforms, providing guidance on capabilities, enhancements, and operational needs.
• Develop a strong understanding of business processes, user needs, and operational priorities to identify practical platform improvements.
• Partner with stakeholders to define product goals, success measures, and prioritization criteria tied to business value.
• Lead product discovery activities, including stakeholder interviews, process analysis, data review, and documentation of user needs.
• Manage and prioritize the product backlog, balancing roadmap initiatives, production support, technical debt, risk, and user experience improvements.
• Collaborate with engineering teams, vendors, architects, and technical partners to clarify requirements, review solution options, and support delivery.
• Ensure product decisions consider scalability, maintainability, security, compliance, and integration requirements.
• Support stakeholder communication, change management, training, and user adoption for new or updated capabilities.
• Review adoption, usage, production support trends, and recurring enhancement requests to evaluate outcomes and recommend future product improvements.